Where research and evidence meet real work

The Work AI Institute is Glean’s research center, backed by leading experts in AI and the future of work. We help leaders redesign how their organizations operate in the AI era. By combining cutting-edge research with real-world practice, we move beyond hype to deliver practical insights and tools leaders can put to work today.

What we do

Research that matters

From surveys and experiments to field studies and executive interviews, we uncover how organizations must evolve for the AI era.

Frameworks for action

No more hype. We deliver practical tools and playbooks you can put to work today.

Backed by real expertise

Our experts span leading AI academics, executives, and policymakers who are actively shaping the future of work.

Hancheng Cao

Hancheng Cao

Emory University

Hancheng Cao
Emory University
LinkedIn

Professor of Management, Emory University. Dr. Cao studies how emerging technologies — especially AI — reshape work. His research at the intersection of computational social science, HCI, and information systems uses large-scale data and algorithms to understand evolving workplace behaviors.

Jacqueline Ng Lane

Jacqueline Ng Lane

Harvard University

Jacqueline Ng Lane
Stanford University
LinkedIn

Professor of Technology and Operations Management, Harvard University. Dr. Lane examines how expertise shapes early-stage project evaluation and how AI can complement human judgment. She is also a co-PI at Harvard’s Laboratory for Innovation Science (LISH) and affiliated with the Digital Data Design Institute.

Yong Lee

Yong Lee

University of Notre Dame

Yong Lee
University Notre Dame
LinkedIn

Associate Professor of Technology, Economy, and Global Affairs, University of Notre Dame. Dr. Lee researches how technology transforms labor, society, and governance. He directs Notre Dame’s Future of Labor Lab and serves as program chair for technology ethics at the Institute for Ethics and the Common Good.

Paul Leonardi

Paul Leonardi

University of Santa Barbara

Paul Leonardi
University of California - Santa Barbara
LinkedIn

Professor of Technology Management, University of California, Santa Barbara. Dr. Leonardi studies how organizations create and share knowledge, and how digital technologies reshape communication and work. He is the Duca Family Professor and Department Chair of Technology Management at UC Santa Barbara.

Aruna Ranganathan

Aruna Ranganathan

UC Berkeley

Aruna Ranganathan
Berkeley University
LinkedIn

Professor of Management, University of California, Berkeley. Dr. Ranganathan researchers work motivation, how people structure their working lives, and how technology and inequality shape work. She holds the Dong Koo Kim Chancellor’s Chair in Social Entrepreneurship at UC Berkeley’s Haas School.

Jen Rhymer

Jen Rhymer

University College London

Jen Rhymer
UCL
LinkedIn

Professor of Business Strategy, University College London. Dr. Rhymer researches the future of work, collaboration, and flexible work arrangements. Her work explores how technologies like AI and blockchain shape organizing, and how organizations design sustainable, well-being-focused work environments.

Steven Rogelberg

Steven Rogelberg

UNC Charlotte

Steven Rogelberg
University of North Carolina
LinkedIn

Chancellor's Professor of Organizational Science, University of North Carolina at Charlotte. Dr. Rogelberg has over 150 publications addressing issues such as team effectiveness, leadership, engagement, health and employee well-being, meetings at work, and organizational research methods.

Bob Sutton

Bob Sutton

Stanford University

Bob Sutton
Stanford University
LinkedIn

Emeritus Professor of Organizational Behavior, Stanford University. Dr. Sutton is an organizational psychologist and best-selling author who studies leadership, innovation, organizational change, and workplace dynamics.

Rebecca Hinds

Rebecca Hinds

Glean

Rebecca Hinds
LinkedIn

Rebecca Hinds, Ph.D., is the Head of the Work AI Institute at Glean and a leading expert on the future of work. Her work explores how AI and other emergent technologies are transforming organizations. Her research and insights regularly appear in publications like Harvard Business Review, Inc., CNBC, TIME, and Forbes.

Featured work

The AI Transformation 100

The AI Transformation 100

Explore 100 real-world moves organizations are making to transform their organizations with AI.

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The Work AI Index

The Work AI Index

The Work AI Index is a comprehensive deep dive into AI adoption, implementation, and deployment that tracks how AI is reshaping work across key dimensions of organizational readiness.

Built in collaboration with our Founding Members, the Index provides a real-time diagnostic of where organizations are advancing, where they’re stalling, and what it takes to adapt work, leadership, and organizational design in the age of AI.

Coming in early 2026

Designing AI-powered meetings

Designing AI-Powered Meetings

Designing AI-powered meetings is an initiative exploring how AI can transform the way teams design and attend meetings. Through survey-based diagnostics and expert analysis, the study identifies where meetings break down and how AI can improve them.

Coming in early 2026

In the news

HBR

[Harvard Business Review] The 5 AI tensions leaders need to navigate

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5 onboarding questions AI should help every new hire answer

[Inc.] 5 onboarding questions AI should help every new hire answer

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Why AI experts say we need a radical rethink of the technology

[Inc.] Why AI experts say we need a radical rethink of the technology

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