Connectors

Freshservice

Native

Search all of your Freshservice Solutions Articles in Glean with our Freshservice integration.

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Overview

Freshservice helps IT teams solve problems and manage issues faster through a cloud-based IT Help Desk. IT teams can more easily address customer problems with easier access to Solutions Articles within Glean.

Features

Glean indexes the following content:

  • Solutions Articles

Benefits

Fix your customers’ problems faster by using Glean search to more easily findSolutions Articles

Get personalized and relevant search results across Freshservice content, as Glean’s system incorporates department info to provide personalized results for users.

Additional apps

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Engineering

Add custom data sources into Glean’s enterprise search software using our API to index application content.

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Other websites

Connect other sources of company knowledge, like your customer-facing help center or internal websites.

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Browser history

Glean can also search across workplace apps in your browser history, such as Airtable, Coda, Figma, and more.

The AI-powered work assistant. Across all your company's data.

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