Connectors

Freshservice

Integration

Search all of your Freshservice Solutions Articles in Glean with our Freshservice integration.

Set up your 

Freshservice

 integration today!

Overview

Freshservice helps IT teams solve problems and manage issues faster through a cloud-based IT Help Desk. IT teams can more easily address customer problems with easier access to Solutions Articles within Glean.

Features

Glean indexes the following content:

  • Solutions Articles

Benefits

Fix your customers’ problems faster by using Glean search to more easily findSolutions Articles

Get personalized and relevant search results across Freshservice content, as Glean’s system incorporates department info to provide personalized results for users.

Additional apps

Custom apps

Add custom data sources into Glean’s enterprise search software using our API to index application content.

Other websites

Connect other sources of company knowledge, like your customer-facing help center or internal websites.

Workplace apps from your browser history

Glean’s enterprise search software can also search across any apps you use in your browser, such as Airtable, Coda, and more.

Don’t see what you need?

We’re always adding more.

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