support
Retain happy customers (and agents).
Find the answers you need to resolve issues quickly and delight your customers.
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Send updates and resolve cases faster
Use Glean’s generative AI to find solutions and provide updates to customers without wasting time sifting through files.

Quickly find solutions and close more tickets
Search for error codes and past mentions of issues, so you can find what you need to close cases faster.
Use expert knowledge effectively
Get up and running quickly with content collections and answers for new products and releases.

Learn how companies are using Glean
More ways to use Glean
Engineering
Ship code faster with one place to track down issues and get context on code changes.
Knowledge Management
Ensure your company’s knowledge is working for its employees, rather than the other way around.
Sales
Prep for meetings and keep accounts straight, so you can close more deals.
People
Powerful search and work hub capabilities help employees do their best work and stay aligned with one another.
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