Gitlab is a DevOps platform with free open and private repositories that allows people to monitor and complete all tasks in a project. Glean integrates with Gitlab to fetch important files that users may need, such as merge requests. Glean understands all user access permissions and strictly enforces permissions for users at the time of the query, which ensures that users are not able to see results which they do not have access to.
Glean will capture:
- Merge request descriptions
- Merge request conversations and comments
- Commit messages for main branch
- Directory and file names
- Full content of documentation files only (.md and .txt)
By searching Glean for comments and issues or using the Answers feature, engineering teams can easily find documentation about errors from previous cases to figure out how they can solve a problem with their task.
Customer support teams can find possible solutions for customers by searching Glean and finding documentation on projects that they might not have known about otherwise.
Add custom data sources into Glean’s enterprise search software using our API to index application content.
Connect other sources of company knowledge, like your customer-facing help center or internal websites.
Glean can also search across workplace apps in your browser history, such as Airtable, Coda, Figma, and more.