Connectors
ServiceNow
Search your ServiceNow Knowledge Articles and Service Catalog entries in Glean with our ServiceNow integration.
Overview
ServiceNow delivers digital workflows that create great experiences and unlock productivity. Glean currently indexes Knowledge Articles and Service Catalog items in ServiceNow.
Features
Glean captures the following content:
- Knowledge Articles and attached PDFs
- Service Catalog
Benefits
Resolve customer cases faster by finding the most relevant Knowledge Articles and similar past cases using Glean’s powerful search capabilities.
See more context around how popular a Knowledge Article is and how it has been shared in tools, such as Slack, to resolve prior cases.
Additional apps
Engineering
Add custom data sources into Glean’s enterprise search software using our API to index application content.
Other websites
Connect other sources of company knowledge, like your customer-facing help center or internal websites.
Browser history
Glean can also search across workplace apps in your browser history, such as Airtable, Coda, Figma, and more.
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