Search your ServiceNow Knowledge Articles and Service Catalog entries in Glean with our ServiceNow integration.

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ServiceNow delivers digital workflows that create great experiences and unlock productivity. Glean currently indexes Knowledge Articles and Service Catalog items in ServiceNow.


Glean captures the following content:

  • Knowledge Articles
  • Service Catalog


Resolve customer cases faster by finding the most relevant Knowledge Articles and similar past cases using Glean’s powerful search capabilities.

See more context around how popular a Knowledge Article is and how it has been shared in tools, such as Slack, to resolve prior cases.

Additional apps

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Add custom data sources into Glean’s enterprise search software using our API to index application content.

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Other websites

Connect other sources of company knowledge, like your customer-facing help center or internal websites.

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Browser history

Glean can also search across workplace apps in your browser history, such as Airtable, Coda, Figma, and more.

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