Q: How can I try Glean?

Get in touch with us. We’ll get you up and running. And before you know it, you’ll wonder how you ever worked without Glean.

Question 1

Will everyone now have access to everything in the company, including private documents or conversations?

Accepted Answer

Absolutely not. Glean has strict permission enforcement. It only shows you the information you already have permission to access in the source application. If any permissions change, Glean’s results reflect those changes immediately.

Question 2

What makes your search actually work?

Accepted Answer

Unlike some other search tools that only search through documents you’ve previously visited or only by the document title, Glean searches across the entire breadth of your company and into the depth of content within your docs. Glean also uses context, language, behavior, and relationships with others to make sure the results are highly relevant to you.

Question 3

What connectors does Glean support?

Accepted Answer

Glean comes ready with 30+ native connectors, and supports another 80+ workplace apps from your browser, such as Airtable, Coda, Figma, and more.

Question 4

Is Glean hosted on-premise or in the cloud?

Accepted Answer

That’s your choice. You have the option to self-host Glean in your environment or host in Glean’s managed cloud environment. In both cases, you will have a fully managed SaaS experience.

Question 5

Does Glean have access to my company’s data?

Accepted Answer

If the customer chooses to self-host Glean in their environment, then the Glean team will not have access to the customer’s data. If the customer chooses to host in Glean’s managed cloud environment, then the Glean team is bound by strict policies and rules that prevent access to the customer’s data unless necessary for debugging.

Question 6

What security certifications does Glean have?

Accepted Answer

Glean is SOC 2 Type II Certified—the most comprehensive certification that our system is designed to keep our customers’ sensitive data secure.

Question 7

Is Glean extensible using APIs?

Accepted Answer

Yes. Glean provides a large set of APIs and tools that enable integration with and extension of Glean. These enable activities such as adding custom data sources and organization data into Glean, or embedding a Glean search box for intranet pages.

Question 8

How much does Glean cost?

Accepted Answer

We believe that great product experiences speak for themselves, so we allow you to first try Glean for free. After that, we’ll work with your team to make pricing work for you. We offer flexible deployment and pricing options that reflect your preferences and practices. Learn more.

Question 9

What’s the setup process to start using Glean?

Accepted Answer

It’s easy to get started with Glean. You’ll start by connecting Glean to the apps your company already uses. This initial setup takes <2 hours and doesn’t require any in-house engineering resources. After initial setup, Glean indexes your data, which typically takes a few days, depending on how much data your company has to index. Glean then starts delivering highly relevant and personalized results, without any manual fine-tuning or maintenance.

Question 10

How can I try Glean?

Accepted Answer

Get in touch with us. We’ll get you up and running. And before you know it, you’ll wonder how you ever worked without Glean.

Everything you could want in a work assistant.

Search with intuition

Powerful and flexible

Personalized to you

Trusted results

Seamless knowledge management

Answers that already exist

Curated collections

Go Links

Centralized work hub

Announcements

Trending on your team

Directory

Scalable data governance

Data loss prevention

eDiscovery

Security

Security is our top priority.

Connectors

Frequently asked questions

Find what you need—instantly.