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Resolve Jira ticket

Turn a Jira issue into a review-ready pull request, plus a short summary of what changed.

Overview

Handing off a Jira ticket into an implementation PR can mean rereading threads, rewriting requirements, and stitching together missing context. The resolve Jira tickets agent streamlines that path by extracting the important details from a Jira issue, enriching them with relevant context beyond the ticket, and passing a structured payload to a code writing action. The result is a pull request suitable for review, along with a brief summary and a direct link so engineers can move straight into code review.

See it in action

Capabilities

  • Reduces back-and-forth by translating ticket details into clear, implementation-ready requirements.
  • Gathers context from beyond the ticket and generates a review-ready pull request.
  • Explains what changed and why, with a direct link for faster review and merge.

    Example output

    Ticket: <span class="text-color-green">ENG-1245</span>
    Status: Resolved via generated pull request
    Generated pull request: <span class="text-color-green">https://github.com/your-org/example-service/pull/482</span>

    Summary

    The Jira Ticket Fixer extracted the problem description from ENG-1245, passed it to code writer, and used the result to open pull request #482. The PR contains the code changes proposed by code writer to address the behavior described in the ticket, along with any associated test updates.

    Returned to the user

    • Ticket: <span class="text-color-green">ENG-1245</span>
    • Pull request: <span class="text-color-green">https://github.com/your-org/example-service/pull/482</span>
    • Summary: Generated PR implements the fix proposed by code writer for the issue described in the ticket

    Agent workflow

    Step 1: Extract details from the Jira ticket

    The user inputs a Jira ticket to run the agent. The agent extracts the relevant details and converts them into a concise description that a code writing action can work from without needing the full ticket thread.

    Step 2: Send extracted content to code writer

    The agent passes the structured payload to Glean code writer, which generates or modifies code in the relevant repo based on the problem description from the ticket.

    Step 3: Create a pull request

    The agent turns the generated changes into a pull request, populating it with the proposed implementation so engineers can inspect and validate before merging.

    Step 4: Summarize and return the PR link

    The agent produces a brief summary of what was implemented in the context of the original ticket and returns a direct link to the generated pull request.

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