InSided
Search your Insided conversations, knowledge base, and customer feedback in Glean with our Insided integration.
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概要
InSided (now part of Gainsight) is a customer success and community platform designed to help companies build and manage online customer communities. Glean integrates with Insided to enable management teams to quickly surface community content, moderation policies, and analytics.
特徴
Glean indexes InSided to capture:
- Community and knowledge base content
- Ideation and feedback
- Engagement metrics
メリット
Empower customer teams to streamline InSided management with full visibility across communities from within Glean.
Additional apps
Engineering
Add custom data sources into Glean’senterprise search software using our API to index application content.
Other websites
Connect other sources of company knowledge, like your customer-facing help center or internal websites.
Browser history
Glean can also search across workplaceapps in your browser history, such as Airtable, Coda, Figma, and more.
Work AI for all.
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