Glean Assistant closes the adoption gap with contextual AI, enabling true workforce transformation

We’re entering a new era of work defined by individual autonomy and flexibility, where employees can do their best work when partnering with AI. When working with the right agentic technology, employees are more informed, creative, and make better decisions. Workforces that fully embrace these new AI capabilities become dynamic and can reconfigure quickly, driving greater efficiency and agility. 

However, most companies lack the right tools to support employee and organizational AI transformation. Simply deploying AI tools into Google and Microsoft suites doesn’t guarantee value or broad adoption. In Gartner’s 2025 Global Labor Market Survey, 72% of IT leaders driving Copilot integrations said users have trouble bringing it into their daily workflows. Over half reported growing frustration due to unmet value and declining engagement. 

Instead, closing the adoption gap requires a tool that consistently surfaces the right answers, freeing workers to progress without having to chase down information or make uninformed decisions. Glean’s Enterprise Graph supports Assistant to do just that—enabling AI to succeed in enterprise environments by connecting to all of the tools, systems, apps, and data that power your business. Assistant maps relationships across all these disparate sources and makes insights instantly accessible. It’s your deeply knowledgeable, personalized, and proactive daily partner. 

Built on Glean’s context platform, Assistant brings the power of a team of specialized agents into a single experience, helping every individual amplify their strengths and tackle work that once felt out of reach. New features like content generation, improved analytics capabilities with agent sandbox, canvas updates, real-time voice support, task management agent templates, and better personalization make Glean Assistant more powerful than ever before. 

Your very own team of experts 

Based on your needs, Glean Assistant can be a business analyst, data scientist, content writer, engineer, creative team, or mentor. Assistant has always been excellent at researching, analyzing, and synthesizing information across your enterprise. Now, we’re unlocking a new chapter by delivering powerful capabilities that not only surface insights but also enable you to act on them. 

With a suite of new actions native to Glean and using MCP, users can move from insight to impact without leaving Assistant. With clear human-in-the-loop interactions and admin-defined guardrails, Glean Assistant doesn’t just suggest what you should do in other tools; it actually gets the work done for you. Assistant can: 

• Update Salesforce accounts, leads, and opportunities for sales teams
• Assign and edit Jira issues, spin up or update Confluence pages, and manage GitHub repos and PR reviews for engineering teams 
• Schedule and adjust Google Calendar events, design in Canva, or make updates to projects in Asana

Assistant can now also take on work like drafting documents, images, and slide decks, as well as generating code. It instantly applies your company's slide template, fonts, and colors to create presentations that align with your brand from the very first draft. Because all content is grounded in your company’s knowledge, teams never have to start from a blank page and can move from idea to polished output faster. 

We’re also enabling users to run large-scale data analysis over both structured and unstructured data with the introduction of agent sandboxes. Agent sandboxes are fully isolated cloud environments equipped with a file system, command line, code runtime, and tool index. A sandbox enables Assistant to expand context beyond the confines of the LLM context window, which used to artificially limit how much real work AI could take on. 

Analysis for QBRs and understanding the full customer story are rarely captured solely in structured data or sources of truth like Salesforce. With Glean and the agent sandbox, context gets incorporated from across your business apps so sales can assess the health of their entire pipeline, support can analyze all tickets to spot deflection opportunities, and product and engineering can aggregate customer feedback by product line in one place.

The agent sandbox gives every team data-backed decisions across all their context. It doesn’t replace great search, it builds on it, because you need the right data to make the right decisions. 

Personalization tailored to your preferences

Glean Assistant knows you, the work you do, and who you work with. This enables Glean to create a personal graph for you—a customized map of your interactions. Glean’s personal graphs infer your role and responsibilities, projects you work on, goals, and writing preferences from activities, chats, and searches happening across all your workplace apps. It also samples and learns from your existing work products like emails, published content, Q&A, collaborative content, and authoritative wikis—not just what you type into a chat window. 

Updates to personalization now enable users to view their personal graph and review, edit, and delete details at any point. Assistant remembers these changes and applies your preferences, so that each interaction is better tailored to you. For example, you can highlight an upcoming product launch as a priority project so that Assistant surfaces relevant decks, docs, and tasks first when you ask for updates or draft communications. 

An assistant that works with you

Glean Assistant is designed to be your proactive partner, working hand in hand with you to find information, fill gaps quickly, workshop, and build. Our latest updates are designed to make it easier than ever to bring Assistant into your everyday workflows. 

Last year, we launched canvas, a brand new interface where users can work with Assistant to develop written content. This update brings new canvas capabilities, including Slack and email adaptive UIs that can render drafts directly in the context of where you work. 

Assistant now also has real-time voice capabilities. Talk to Glean Assistant like you would to a colleague—naturally, hands-free, and without waiting. Get briefed on a project when driving to the office. Ask Glean to summarize a 50-page deck or a customer engagement spread across multiple touchpoints before heading into a meeting. 

Finally, with agent routing and all-new task management agent templates, users can proactively route to other agents or receive action items and reminders that accelerate daily work. Based on a comprehensive understanding of your unique work patterns, Glean Agents can deliver powerful, actionable recommendations that drive productivity.

• Daily action items agent: Uses your personal graph to surface your most important and urgent items. This agent looks at what you read and write, where you’re @‑mentioned, and how you engage in chat and meetings. It then turns those signals into clear tasks that move your work forward.
• Plan my day agent: Connects your key tasks to your calendar so it knows what you need to get done and when it needs to happen. Need focus time before a critical customer call? This agent suggests a realistic schedule and lets you block off focus time in one click.
• Weekly work snippets agent: Focuses on what you accomplished over the past week. If you need to provide a quick update to your manager, just run the agent, or schedule it to run right before your next 1‑on‑1, and your weekly summary is ready to share.

Proactively organize your tasks and loop Assistant back in to help you schedule meetings, draft initial documents, prep for crucial calls, and more. 

Empowering employees to excel

Glean enables your organization to evolve from AI-literate to AI-first to AI-amplified, growing alongside your business as people and AI work hand in hand to deliver great results. Assistant provides your employees with the confidence they need to tackle new and complex challenges. Organizations gain the flexibility to reconfigure as needed to align skill sets with customer and business needs. This confidence and flexibility are key to true workplace transformation—when humans and AI partner to unlock new skills and systems that change how entire organizations run. 

Learn more about how Glean Assistant can transform your organization to work hand in hand with AI here—and sign up for a free demo today. 

Availability: 

• Generally available: Image generation, code writer and search, canvas adaptive UIs, task management agent templates, and a suite of actions native to Glean across Salesforce, Jira, Confluence, Github, and Google calendar  
• Beta: Slide generation, real-time voice, and a suite of actions in Assistant via MCP 
• Coming soon: Agent sandbox 

Image generation and code writer are subject to usage-based pricing. All purchasing decisions should be made based on generally available function