- Glean’s integration with Webex brings personalized, company-wide knowledge straight into everyday workflows, so teams can quickly find the information they need without breaking focus.
- With secure, real-time insights from more than 100 connected systems, Glean helps teams across sales, support, engineering, IT, and HR make faster, better decisions during meetings and conversations.
- The Glean + Webex AI Assistant creates a seamless, intuitive experience that reduces context switching and makes enterprise knowledge accessible and actionable wherever work happens for organizations using the Webex Suite.
Work today is noisy and fragmented. People burn hours chasing context, jumping across tools, and waiting on answers. These result in a hidden productivity tax that slows decisions, stalls deals, and stretches meetings longer than needed.
High‑performing teams cut through that noise with shared, trustworthy context and clear next steps, right where collaboration happens. When the right information is at your fingertips, conversations become sharper and outcomes get delivered faster, leaving more time for focused execution.
That’s why Glean is bringing powerful, contextual answers and instant enterprise insights into Webex with the AI Assistant, combining Glean’s intelligent, company‑wide search with day‑to‑day assistance that keeps work moving. With Glean, teams can securely connect to 100+ business systems — from project tools and cloud drives to email, intranet, and customer data — so every interaction becomes more informed and effective.
Real‑time insights, real‑world impact
Timely answers with the right context change outcomes. Whether you’re closing a deal, resolving a customer issue, shipping code, or troubleshooting an incident, instant access to what matters helps you act faster and smarter.
Here’s how teams benefit from bringing Glean into Webex:
- Sales accelerates time‑to‑close with live access to competitive intel, past account history, relevant customer stories, and pricing guidance available during calls.
- Customer service improves CSAT by pulling knowledge base content, similar tickets, and account context without leaving the Webex conversation.
- Engineering moves faster by surfacing docs, code history, and best practices directly in Webex messaging threads with teammates.
- IT shortens resolution times with quick retrieval of runbooks, troubleshooting guides, and policy references during support sessions.
- People teams keep employees informed on policies, benefits, and training with immediate access to trustworthy resources.
When every team can tap enterprise knowledge instantly, they stop searching and start solving.
Seamless in Webex, powerful across your stack
Glean brings personalized, secure insights into the flow of work across Webex Meetings, Webex Messaging, and more — so you get fast, accurate answers from multiple sources without switching apps or breaking focus.
Just open the AI Assistant panel, select Glean, and ask your question.
Setup is straightforward and familiar for end users, simply chat to get immediate insights. With Glean + Webex AI Assistant, your organization’s knowledge becomes accessible and actionable right where work happens. No more digging or context‑switching. Just smart, secure, real‑time support in the tools your teams already use. This integration is available today for customers who have a Webex suite enterprise license. You can learn more about how to access Glean in Webex here.
Ready to see it in action? Get a demo to explore how Glean can improve your Webex experience.
