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Published February 10, 2023. Last updated February 14, 2023.
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When we unveiled Glean Assistant earlier this year, it was profound to see all the ways in which our users integrated it into their workflows. Regardless of industry or department, our enterprise-ready chat assistant delivered real business value for users looking to harness the full potential of generative AI in the modern workplace.
However, we want the usefulness of generative AI to extend even further, and the integration process to be even more seamless. That’s why we’ve developed Glean Platform – the best way for companies to build and integrate tailored generative AI experiences for work. Glean Platform will provide a full complement of tools (app builder, APIs, SDKs, and other resources) enabling any enterprise to build robust generative AI applications to suit their specific needs. By combining their enterprise knowledge base with easy-to-implement, advanced capabilities powered by Glean, organizations will be able to move fast and securely with generative AI – all without breaking existing processes and priorities.
Getting the most out of generative AI requires a solution that’s customized for each team and purpose. Glean Platform enables just that – helping users create the infrastructure they need to meet workers wherever they are, whether through a lightweight app or a full custom chatbot experience.
To achieve this, we’re focusing on three primary pillars while building Glean Platform:
We prioritized these pillars to solve for some of today’s biggest challenges with generative AI in the workplace. Folks are eager to integrate generative AI in order to revolutionize their products, processes, and services, but most solutions CIOs are exploring just aren’t robust or secure enough for enterprise work.
Glean Platform changes that by providing the building blocks needed (including no-code!) to construct the best-fit generative AI experience for every situation without compromising on security and capability.
Glean Platform’s powerful suite of tools and functionalities will deliver the best of Glean’s underlying knowledge retrieval and connectivity technology into the hands of our users. Customers will also be able to tap into Glean’s powerful Retrieval Augmented Generation (RAG) capability through APIs, enabling them to build versatile AI applications grounded in accurate and relevant information. Furthermore, both coders and non-coders alike will be able to make the most of the features Glean Platform has to offer:
These powerful features on the roadmap aren’t the end of the story – we’re partnering with some of our valued customers during development to shape Glean Platform with new features across extensibility, composability, and new API endpoints. These partnerships include experimenting with our Search and Chat APIs, building AI apps on Glean primitives, and publishing AI apps easily into Slack for use.
Glean Platform will provide workers with an opportunity to shape generative AI to work exactly how they and their teams want it to – all with the benefits of Glean’s market-leading capabilities for personalization, permissioning, and ease of integration.
Looking to get started with generative AI today, not tomorrow? Curious to learn more about how Glean enterprise search and AI assistance can help supercharge your team’s work and knock down workplace silos? For more information, contact our team for a demo!