Empowering customer service teams with Glean

The growing volume of support tickets and rising customer expectations can make it difficult to ensure a great customer experience.

Work AI can help tackle otherwise unmanageable volumes of information, enabling support agents to focus on delivering speedy resolutions instead of struggling to find the right information.

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Download this eBook to learn:

In this eBook, discover how Glean operates, the unique components that contribute to its success, and how support teams can best use its capabilities to:

Quickly catch up on both content and context for new cases and customers
Effectively triage inbound requests and better resolve tickets through AI-powered summarizations and solutions
Help fast-scaling teams onboard new members quickly and keep relevant resources always up-to-date

Work AI that works.

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