Subprocessors

Glean may use Subprocessors to Process Customer Data in its provision of the Glean Service. This page provides relevant information about each Subprocessor. Terms used on this page but not defined have the meaning set forth in the applicable terms of service agreement between Customer and Glean.

Glean’s commitments to Customers for the Processing of Customer Data may be found in the applicable Data Processing Addendum or other applicable executed written agreement between Customer and Glean.

Entity Name	Subprocessing Activity	Location
Palo Alto Networks, Inc.	AI security provider (Prisma AI Runtime Security)	United States
Amazon Web Services, Inc.	Cloud Service Provider / LLM Provider	United States*
Google LLC	Cloud Service Provider / LLM Provider	United States*
Microsoft Corporation	Cloud Service Provider / LLM Provider	United States*
Intercom, Inc.	Cloud-based Customer Support Services	United States
Salesforce Inc.	CRM	United States
Slack Technologies, LLC	Customer Communications	United States
Zendesk, Inc.	Customer Support Portal	United States
SendGrid, Inc.	Email Provider	United States
Anthropic PBC	LLM Provider	United States
OpenAI OpCo, LLC	LLM Provider	United States
Groq, Inc.	LLM Provider	United States
Snowflake, Inc.	LLM Provider	United States
Brave Software, Inc.	Search	United States
Exa Labs, Inc.	Web crawling and rendering	United States
Twilio Inc.	Communication Services	United States
*Customers have discretion to select a different Cloud Service Provider and location.

Depending on the geographic location of Customer or its Users, Glean may also engage one or more of the following wholly-owned Glean Affiliates as Subprocessors to deliver portions of the Glean Service and/or Support provided to Customer.

Glean Affiliates	Purpose	Location
Glean Search Technologies India Private Limited	Remote access for support, security and debugging	India

Last Updated: March 17, 2026

We are updating our list of subprocessors to add Snowflake, Anthropic, Twilio and Glean's wholly-owned Affiliate, Glean Search Technologies India Private Limited. Please contact privacy@glean.com with any questions.