Subprocessors

Entity Name Subprocessing Activity Entity Country Security & Privacy Policy Contact Info
Google Inc. Cloud Service Provider United States Privacy Policy 1600 Amphitheatre Parkway, Mountain View,  CA 94043  Google Privacy Team: 650.253.0000  DPO can be contacted through https://support.google.com/cloud/contact/dpo
Amazon Web Services, Inc. Cloud Service Provider United States Privacy Policy 410 Terry Avenue North, Seattle, WA 98109  206.266.7010 aws-EU-privacy@amazon.com
Intercom, Inc. (optional) Cloud-based Customer Support Services (info shared: name and email address of the user) United States Privacy Policy
Security Policy
55 2nd Street, 4th Floor, San Francisco, CA  94105, USA Privacy Team legal@intercom.io
Sendgrid, Inc Email Provider (info shared: first name, last name and email of the sender and recipient, document titles, document URLs, employee profile photo, employee join date) United States Security & Privacy Policy 1801 California Street, Suite 500, Boulder, CO  80202 Data Protection Office dpo@sendgrid.com
OpenAI, Inc (optional) Generative AI provider (info shared: User’s query and title, metadata and snippets from documented results. Metadata includes author name, date, document type) United States Security & Privacy Policy 3180 18th St, San Francisco, CA 94110 Data Protection Office hr@openai.com
Azure (optional) Generative AI provider (info shared: User’s query and title, metadata and snippets from document results. Metadata includes author name, date, document type) United States Privacy Policy Microsoft Corporation One Microsoft Way Redmond, Washington 98052 Privacy team can be contacted at http://go.microsoft.com/?linkid=9846224
Glean Emails sent to Sendgrid go through Glean’s GCP project (not persisted). Info shared is the same as Sendgrid United States Privacy Policy 260 Sheridan Avenue, Suite 300 Palo Alto, CA  94306  Privacy team can be contacted at privacy@glean.com

Last Updated: September 3, 2024