Industries
/
Retail & CPG

Boost retail sales and profitability with AI

Give retail teams an AI coworker that helps them serve customers faster, reduce friction across store &. digital workflows, and act with the right context across the business.

Get a demo
Depts Mobile BG Gradient
Industries
/
Retail & CPG
/
B2C
Boost retail sales and profitability with AI

Give retail teams an AI coworker that helps them serve customers faster, reduce friction across store &. digital workflows, and act with the right context across the business.

Get a demo
Depts Mobile BG Gradient

Leading home goods retailer uses data to deliver better customer experiences, innovation, and growth

Pulkit Bharadwaj, Technical Support Engineer
Retail
Boston,Massachussets
1001-5000
The challenge:
With customer data and product information spread across tools and systems, employees struggled to provide superior customer experiences and to deliver new and repeat business.
The results:
~$11,000
efficiency savings per employee per year
>150%
Return on Glean investment
>85%
of employees report Glean is valuable to their jobs
AI for Retail & CPG

Drive better retail outcomes with AI

Help teams make better merchandising and planning decisions

Turn market signals into clearer next steps and more confident pricing, promotions, and assortment decisions.

Support every customer interaction with the right context

Help associates and service teams deliver faster, more personalized support with customer, product, and policy context.

Ramp teams faster and keep execution consistent

Give new and seasonal employees on-demand guidance so they can deliver consistent service across locations.

See product overview
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Deliver more personalized omnichannel service

Give store, support, and digital teams the context they need to create consistent experiences at every channel.

Help every employee ramp faster

Turn policies, product knowledge, and store procedures into on-demand guidance so new and seasonal employees can self-serve answers and get productive quickly.

Support faster customer service and contact center work

Help service teams summarize customer history, surface the right policies, and prepare clearer next steps so they can reduce handle time and escalations.

Make merchandising and planning decisions with more confidence

Bring together sales, margin, inventory, and contracts data so teams can quickly spot anomalies sooner and track performance.

zig-zag section dotted bg
Deliver more personalized omnichannel service

Give store, support, and digital teams the context they need to create consistent experiences at every channel.

Help every employee ramp faster

Turn policies, product knowledge, and store procedures into on-demand guidance so new and seasonal employees can self-serve answers and get productive quickly.

Support faster customer service and contact center work

Help service teams summarize customer history, surface the right policies, and prepare clearer next steps so they can reduce handle time and escalations.

Make merchandising and planning decisions with more confidence

Bring together sales, margin, inventory, and contracts data so teams can quickly spot anomalies sooner and track performance.

Created with your retail stack in mind

Connect to all your existing applications seamlessly and securely
See other integrations

Work AI that works.

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