Prompt Library

Create and discover prompts that unlock more powerful ways to use Assistant.

Department
Category

Learn about a team

Research a team's focus area and current projects.

All teams
Explore

Draft a response to a support ticket

Draft a response to a customer support ticket by using internal knowledge based articles.

Support
Create

Identify learning resources

Suggest online courses and resources for mastering advanced concepts in the specified language or technology.

Engineering
Explore

Debug an error message

Identify the cause of an error message and how to resolve the issue.

Engineering
No items found.

Prepare interviewer briefing

Create a concise interviewer brief with focus areas, follow-up questions, and validation points.

Recruiting
Create

Catch up on Slack messages

Identify the person or people with whom you had a conversation about the specified topic in the given Slack channel.1

All teams
Search

Identify KPIs

Identify and suggest metrics that can be used to measure the success of the project or proposal described in the provided document URL.

All teams
Analyze

Draft a business case for a new vendor request

Draft a business case to request a new vendor.

All teams
Research

Draft an article from resolved ticket

Create an article by documenting a new solution provided in a resolved support ticket.

Support
Create

Brainstorm holiday campaign ideas

Create 5 holiday campaign ideas with sample tweets to connect the brand to a specific holiday.

Marketing
Create

Prepare for a customer presentation

Prepare for a customer presentation and identify potential questions.

Sales
Create

Prep customer call log to input into Salesforce

Pull out required information from customer calls.

Support
Summarize

Media Engagement Prep

Generate talking points for a spokesperson talking to media from a messaging doc.

Marketing
Create

Draft a response to a support ticket

Draft a response to a customer support ticket by using internal knowledge based articles.

Support
Create

Identify contract deviations

Identify standards terms within a group of documents and identify contracts that have differences.

Legal
Analyze

A/B Testing Plan

Create a plan to test and optimize different aspects of your digital presence to improve conversion rates.

Marketing
Create

Prompt Grading App

Provide guidance on writing higher quality prompts by grading.

All teams
Analyze

Assess risk of applications

Identify potential risks based on the engineering design document.

Security
Analyze

Recap recent customer meetings

Summarize recent customer meetings including who attended and the topics that were discussed.

Sales
Summarize

Understand financial terminology

Define and understand financial and company terminology.

Finance
Research

Draft an FAQ

Create a Frequently Asked Questions (FAQ) document based on the provided document URL.

All teams
Create

Create presentation outline for scenario planning

Outline differences between two scenaries including comparing the financials, risks, and outcomes while providing a strategic recommendation.

Finance
Create

Compare two products

Create a competitive feature comparison table using the provided folder and document URLs. Compare the features of the specified company and competitor, marking available features with check marks and unavailable features with Xs.1

Sales
Research

Prep for followup call with prospect

Prepare for a meeting with a customer by summarizing the last conversation from a Gong call, including any follow-ups or action items. Incorporate notes from Salesforce, Jira tickets, the specified document, and Slack channel. Draft several questions to ask during the meeting.1

Sales
Research

Find teammates who worked on a feature

Identify individuals who have worked on a feature in the past.

Engineering
Search

Research problems faced by a user persona

Identify and analyze top problems faced by a user persona in a specific activity.

All teams
Research

Integration Pathways

For quickly understanding integration options during customer calls.

Support
Create

Write more robust prompts

Get help to write better, more robust prompts.

All teams
Create

Explore how to overcome burnout

Discover ways to find meaning at work and combat burnout with practical, motivational tips.

All teams
Explore

Debug error in a code snippet

Analyze code and error message, explains causes, and suggests solutions.

Engineering
Analyze

Personalize support plan for customer

Make a customer profile to help the support team give better, personalized help.

Support
Create

Explore self advocacy at work

Learn to self-advocate at work and clearly communicate your needs and goals to your manager.

All teams
Explore

Catch up on deal progression

Create an overview of progress on a deal and summarize the latest requests.

Finance
Create

Acknowledge receipt of a customer support email

Draft a reply to a customer feedback email with specific guidelines.

Support
Analyze

Determine if request complies with company policy

Verify if a request aligns with company policies and fraft a response if it doesn't comply.

IT Operations
Create

Outline workshop agenda for sales

Create a half-day agenda on recent Tier 1 launches, including a Q&A with the product team.

Sales
Create

Understand financial terminology

Define and understand financial and company terminology.

Finance
Research

Create landing page copy

Writing the landing page copy for an asset can be automated with AI. With this prompt, automatically upload a brief, transcript or asset draft to generate landing page copy.

Marketing
Create

Customer Feedback Loop

Create a mechanism for collecting and utilizing customer feedback to drive product improvements and enhance customer satisfaction.

Support
Create

Explore active listening skills

Learn to improve active listening skills and find resources to better handle conflicts.

All teams
Explore

Synthesize user testing observations

Analyze user feedback to identify and categorize key issues by severity and customer impact.

Design
Analyze

Summarize peer feedback

Summarize peer feedback for a performance review and align it with job expectations.

All teams
Summarize
Create

Analyze marketing emails metrics

Analyze email marketing metrics.

Marketing
Analyze

Weekly 1:1 Agenda

Draft an update for your manager and an agenda for your weekly 1:1s.

All teams
Create

Create an outline for a presentation

Develop an outline for a slide presentation based on a document.

All teams
Create

Find tickets that mention error message

Research similar tickets and summarize how they were resolved and common themes.

Support
Explore
Summarize

Resolve a customer support issue

Research how to resolve an issue using relevant help articles, conversations, and support tickets

Support
Explore

Determine required compliance regulations

Identify compliance regulations that are required to be follow and link to the corresponding documentation.

Security
Explore

Customer Feedback Analysis

Create a summary to understand customer sentiments about competitors or similar products/services based on information publicly available.

Marketing
Create

Draft a response to a support ticket

Draft a response to a customer support ticket by using internal knowledge based articles.

Support
Create

Call Script Creation

Create a call script that is specific to a certain persona, industry, and pain point.

Sales
Create

Create meeting notes for financial standards

Define key points from the latest call on new financial reporting standards.

Finance
Summarize

Draft candidate outreach email

Draft a personalized recruiting outreach email tailored to a candidate and role.

Recruiting
Create

Find sales opps that mention competitor

Identify and summarize all open Salesforce opportunities that reference a specific competitor.

Sales
Summarize

Determine patent claims

Identify patent claims based on engineering and product documents.

Legal
Analyze

Escalation Management

Manage escalations effectively and ensure timely resolution of critical issues.

Support
Analyze

Summarize Jira tickets

Compile a summary of all your open Jira tickets, including links and any recent comments or requests directed at you.

Engineering
Summarize

Draft an email to a prospect

Craft a personalized email to a potential client by including information that is relevant to them.

Sales
Create

Enable proactive risk management

Identify project risks and proactively develop risk management strategies.

Finance
Analyze

Target Account Research

Analyze specific articles regarding a company that an sales representative can use in personalized outreach.

Sales
Analyze

Translate text into another language

Translate the source text accurately, maintaining tone and style, and ensure natural fluency in the target language.

All teams
Create

Optimize blog post for SEO

Suggest 5 new SEO keywords for a blog post and show how to include them.

Marketing
Explore

Analyze impact of regulations

Determine the impact of a regulation on a new product that is being built.

Legal
Analyze

Generate Boilerplate Code

Enable users to set up the foundational structure of a REST API using the specified language and framework.

Engineering
Create

Analyze earnings call before prospect meetings

Analyze earnings call for prospect outreach.

Sales
Analyze

LinkedIn Conection Request

Create a personalized LinkedIn outreach message based on a specific topic that they recently shared.

Sales
Create

Explain a technical term

Provide a clear and simple explanation of a technical term.

All teams
Explore

Summarize a Slack thread

Summarize Slack thread and identify what was discussed, who was included, and open questions.

All teams
Summarize

Analyze customer support tickets

Analyze trends across customer support tickets.

Support
Analyze

Search documents for references

Search the provided document URL to determine if it mentions the specified topic. Provide a summary of the findings.

All teams
Search

Identify experts or ownership

Box, Coda, Confluence, Dropbox, Google Drive, Microsoft Teams, Notion, OneDrive, Slack

All teams
Explore

Analyze and debug production issue

Analyze and debug a production issue using relevant documents, playbooks and experts to construct resolution steps.

Engineering
Analyze

Brainstorm team values

Create team values by aligning them with specific roles, like innovation, precision, and empathy.

All teams
Explore

Assess risk and opportunities for financial strategy

Identify risks and opportunities for a financial strategy.

Finance
Analyze

Create social media copy for employees

Create social media posts for employees to use for key marketing and product launches and campaigns.

Marketing
Create

Customer Success Training Program

Create a structured training program to equip a customer success team.

Support
Create

Write a contract amendment email

Create email asking for details on specific changes in the latest contract amendment.

Finance
Create

Objection Handling

Create a personalized response to a customer pain point based on their industry and role.

Sales
Create

Prep new use case for prospects

Prepare for an upcoming sales call by listing potential objections the prospect might have regarding the new use case. Provide suggestions on how to respond to these objections effectively.1

Sales
Research

Research documents for a blog post

Identify and summarize 3 key resources for a blog post on a specified topic.

Marketing
Explore

Gather action items from a meeting

Review the provided meeting script URL to identify any action items assigned to you. List these action items clearly.1

All teams
Create

Improve contents of an email

Read and improve an existing email based on provided guidelines.

All teams
Create

Add UTMs to website links

UTM Tracking needs to be added onto LP URLs for respective channel and tactics to maintain accurate tracking for marketing efforts. Glean takes the spreadsheet formulas and UTM list values from your UTM spreadsheet and will add proper tracking UTMs to any given landing page URL based on fields filled out.

Marketing
Create

API Quick Study

Analyze a partner's API to have more informed technical conversations with customers and spot integration opportunities.

Support
Analyze

Compare contracts

Use a table to compare the difference between two contract.

Legal
Analyze

Find subject matter experts

Identifying subject matter experts in your company on projects or topics.

All teams
Search

Draft video scripts

Create a first draft of a video script.

Marketing
Create

Analyze customer support tickets

Analyze trends across customer support tickets.

Support
Analyze

Translate document into another language

Translate document into any language quickly and accurately.

All teams
Create

Creating Agendas for a Customer Meeting

Create customer specific agendas for your regular touchbase.

Support
Create

Align documents to new accounting standards

Search for documents that will be impacted by new accounting standards and recommend changes.

Finance
Search

Summarize all changes in a security pull request

Based on a pull request, define the changes that were made and understand their impact.

Security
Analyze
Those prompt selections aren't readily available, request a prompt above that you'd like to see!