Report
451 Research explores Glean’s agentic platform
451 Research analyzes Glean’s shift from AI assistant to full agentic platform — breaking down what sets it apart, what teams are building with it, and why decision-makers are ready to invest in agent-driven workflows.
This report highlights how teams are building department-specific agents, automating processes faster, and navigating governance at scale.
What’s inside the 451 Research report:
- Why 87% of digital workplace leaders say Ops teams are driving the shift to automation.
- 53% of decision-makers point to data entry and analysis as the top use case for AI agents.
- A look at Glean’s new governance features to detect oversharing and recommend fixes automatically.
- How Glean’s agentic reasoning engine turns goals into step-by-step workflows using any LLM.
- Examples of IT, HR, and other teams using agents to reduce manual work and move faster.

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