Why Glean is the enterprise AI coworker for getting work done

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Why Glean is the enterprise AI coworker for getting work done

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AI Summary by Glean
  • Glean’s core argument is that enterprise productivity has evolved beyond search: it now acts as an AI coworker that can understand company context, surface priorities, and execute end-to-end work across systems rather than just answer questions.
  • The post emphasizes three practical outcomes of that shift: automating repetitive operational tasks, enabling faster data-backed decision-making from structured and unstructured sources, and generating personalized first drafts and artifacts for real business workflows.
  • It positions Glean’s differentiation around deep enterprise and personal context, permissions-aware security, and model agnosticism, arguing that these foundations make AI execution more accurate, trustworthy, collaborative, and scalable in the enterprise.

For years, productivity was hindered by the inability to quickly find the right information to move projects and decisions forward because enterprise data was buried across an ever-increasing number of systems. Glean was founded in 2018 to tackle this problem, pinpointing data by building a permission-aware index that turned the enterprise stack into one searchable system. When ChatGPT revolutionized how people interacted with information on the web, Glean brought that same experience to enterprises, providing a way to search, chat, and reason over private enterprise data with the accuracy, security, and trust your business requires. 

However, enterprise search is only the first hurdle we solved in helping your employees be more productive. Productivity is also slowed down by dependencies on specialized teams, the ability to translate data into decisions that drive work forward, and repetitive tasks that quietly eat time out of everyone’s day. Glean is an AI coworker that minimizes these dependencies by bringing cross-domain expertise to every employee. It analyzes and synthesizes structured and unstructured data, across every platform into a sharp, coherent narrative, while taking the tedious work off your plate by executing real work for you. 

What a best-in-class AI coworker looks like

A best-in-class AI coworker should be able to proactively surface personalized, high-priority tasks, execute multiple tasks simultaneously on your behalf, and be easy to collaborate with in the exact way that you want to work. Unlike other AI coworkers that lack enterprise context and a robust permission layer, Glean’s Enterprise and Personal Graphs provide a deep understanding of how you work, how your company works, what matters to each employee, and how people, projects, and systems connect, resulting in more accurate context and execution. 

Model agnosticism is also essential when each model on the market provides unique capabilities and benefits that are regularly improved and updated. You should be able to choose the best model for the exact task you are trying to accomplish while knowing you have the right guardrails in place to execute those end-to-end workflows. This unique foundation allows you to move faster with higher quality outputs without worrying about reliability, as Glean delivers fast, accurate, and safe execution.

Get work done with Glean

Enterprise AI has mostly lived in the world of questions and answers — find this document, summarize that thread, tell me what happened in the meeting. Now, we’re moving from simple querying to end-to-end workflows where an AI coworker can execute multiple tasks simultaneously and act on your behalf. 

Manage tedious and repetitive tasks in enterprise systems like Jira and Gmail

Product managers (PM) spend roughly 30% of every sprint turning scattered feedback such as screenshots, bug notes, and customer quotes into Jira tickets, then chasing engineers to triage them. It's necessary work, but rarely drives the highest impact. 

Glean takes on these tedious tasks for you. Point Glean to a source doc, and it will extract relevant feedback, create 10+ Jira tasks with the right screenshots and links attached, and schedule the review meeting so engineering can triage tickets faster. A complete workflow that used to take hours now takes seconds, allowing PMs to focus on strategic work. Glean can securely execute end-to-end workflows and take action across your enterprise systems for you at once. 

The same pattern shows up everywhere. Imagine coming back from PTO and staring at hundreds of emails, Slack threads, and project updates, with no idea which one actually needs you first. Glean triages Gmail, Slack, Asana, and other enterprise systems in a single pass, surfacing what's urgent and helping you deprioritize what isn't, so you start the day on what matters instead of fighting your way to it.

Glean is the AI coworker that does work grounded in your context. You can delegate work because you have an AI coworker who knows how you work and you have the trust to know it will be implemented within your permissions and guardrails.

Make data-backed decisions faster

Before Glean, answering a simple business question meant filing a ticket with the data team. A leader who wanted to know "what is causing customer churn" had to wait on a data analyst to stitch together structured and unstructured sources across applications, warehouses, and static dashboards, and translate it all into something usable.

Now they just ask Glean directly. Anyone can query data across every connected system at once, structured and unstructured alike, and get back a synthesized view of what's actually happening. Under the hood, Glean securely pulls the right data, invokes agent sandbox to write and execute Python, and returns the exact aggregations and outputs grounded in real company context. The result is a more reliable, scalable analysis across enterprise systems, with the security controls enterprises expect: per-session isolation, permission-aware retrieval, no credentials in the sandbox, and allowlisted read-only tool access.

Leaders who need deeper insights no longer have to wait on a data analyst or kick off multiple workstreams to consolidate and analyze data — they can find answers on their own, in seconds. Glean consolidates enterprise data across every system, analyzes it at scale, and surfaces accurate, data-backed answers that drive faster, more confident decisions.

Create personalized, high-quality first drafts 

Preparing for a big prospect meeting used to take an enterprise seller several days. Outside research, internal proof points, customer stories, a tailored pitch deck — all of it stitched together by hand, with information sourced from across half a dozen tools.

With Glean, that work happens in a single conversation. An account manager can pull a prospect's public priorities, pair them with the most relevant customer stories and internal proof points, and turn the whole thing into a polished, interactive page they can use live in the meeting and send the moment it ends. 

Glean doesn't just generate polished copy. Thanks to the Enterprise Graph, Glean connects external context with your company's own messaging, proof, and history to produce a first draft that is personalized, credible, and ready to walk into the room with. Glean’s personal graph also remembers how you work and your writing style, turning that context into drafts and content that reflects how you truly work. 

Beyond interactive pages, users can create a variety of artifacts, including images, slides, documents, and emails. Glean is uniquely able to create personalized, high-quality first drafts because it combines a permission-aware enterprise context layer with built-in personalization.

Why Glean as your enterprise AI coworker 

We believe that an effective AI coworker should be proactive, personalized, and collaborative. It doesn't just execute one task at a time. It runs multiple complex workflows in parallel, across every system in your stack. It acts at the right moment, updates records accurately, moves work forward safely, and knows when to bring a human back into the loop.

Glean is the AI coworker built to deliver all of that. Our Enterprise Graph gives Glean the deep context to anticipate what you need and help you execute work in the context of your business. Our permissions-aware architecture means every action it takes is secure by design, not secure as an afterthought. And our open, model-agnostic platform means the best model for the job is the one doing the job, every time.

Looking to see how a real AI coworker can help you deliver great work? Sign up for a free Glean demo today.

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