Huntress undergoes wall-to-wall AI transformation through secure Glean agents and MCP
Introduction
Huntress is a global cybersecurity company making enterprise-grade security accessible to every business, not just the Fortune 500. Its Agentic Security Platform delivers end-to-end protection across endpoints, identities, data, and employees. Huntress also supports a 24/7 AI-centric security operations center staffed by world-renowned engineers, researchers, and analysts who are often first to respond to major incidents, while sharing real-time tradecraft analysis and actionable advisories with the community. Today, Huntress safeguards more than 5.5 million endpoints and 14 million identities, empowering internal security teams, IT teams, and managed service providers worldwide to protect their businesses with trusted, accessible protection.
Before Glean
At Huntress, hypergrowth meant hitting new inflection points constantly, where processes that worked a few weeks ago would suddenly strain as headcount and work volume scaled. As the team grew past 800 people, keeping everyone aligned and able to quickly find the right information across a growing set of SaaS tools and databases became its own challenge.
Huntress needed an AI platform that could scale without introducing new risk. Governance and user context were non-negotiable—the team wanted the right guardrails in place rather than a platform with unchecked access to everything. Looking to move quickly, they searched for platforms that integrated with tools Huntress already relied on, the security guardrails its team required, and a user experience simple enough for non-technical employees to pick up right away.
That’s why they turned to Glean.
導入後
Connectivity and security through Glean MCP
For Huntress, Glean MCP became the connective layer between their internal business system context and other third-party AI agents already running across the company. Routing those connections through Glean's MCP improved security and optimized for token efficiency, since user context was carried through automatically.
Bringing agents into every workflow
Glean enabled Huntress's teams to experiment with, build, and deploy agents that tackle their most time-consuming workflows. From keeping the whole company current on product changes to giving marketing a faster, on-brand way to create content, Huntress built agents that turn manual, repetitive tasks into quick, self-serve requests.
Huntress built this agent after noticing that AI-generated decks from off-the-shelf productivity tools looked off-brand and often changed the company logo. This agent lets anyone quickly build a slide deck from their content without manually moving logos around, built entirely around Huntress's own color palettes, so people can focus on content rather than formatting.
Huntress built this agent to solve the problem of a fast-moving product outpacing the rest of the company's ability to keep up. It gives sales, marketing, and support a summary of what Engineering shipped, added, or changed over the past week, making it easy for everyone to stay current on new capabilities and releases regardless of their role.
The Huntress marketing and branding team built this agent to take any profile picture or image and restyle it with Huntress's color scheme and branding. A game-changer for building blog posts and other content for both internal and external purposes.
Huntress placed Q&A agents directly into a few of its operations channels to answer basic, already-documented questions that had been causing constant context switching for the team. That freed operations teams to focus on more strategic initiatives instead of repeatedly fielding the same questions.
An Assistant that meets you where you are
As Huntress scaled past 800 employees, personal assistant use cases were some of the first to catch on. Whether prepping for a meeting, checking what the day looked like, or catching up on everything that happened the day before, Glean Assistant gave users a single place to look instead of hunting across a growing set of disconnected SaaS tools. Glean’s knowledge graph also had a complete understanding of everyone’s day-to-day workflows, thanks to being tied in directly into calendars, Slack, and other work tracking systems.
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