Leveraging AI in retail
Transforming the customer experience and operations
Speakers
Kelly Xu
Industry Marketing Manager, Glean
Lily Zhang
Head of Engineering, Instacart
Martin Miller
Ex-Director of AI/ML Production Operations, Levi Strauss & Co
Overview
AI-powered personalisation can drive loyalty and growth.
From smart recommendations to dynamic content, how are retailers elevating customer satisfaction? How do you optimise every step from discovery to delivery, ensuring consistency and convenience across every touchpoint?
Watch this episode of AI Talk with Kevin Craine, where he explores:
- Where retailers can enhance the customer experience with AI-powered personalisation
- Achieving a seamless omnichannel customer experience - from discovery to last mile - across every touchpoint
- Transforming and empowering retail business operations with AI agents and AI-driven tools
Hear this panel discussion to discover how AI is revolutionising the retail landscape, reshaping how retailers engage with customers and optimise operations.
