Glean and Fellow redefine meetings in the enterprise with AI

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Glean and Fellow redefine meetings in the enterprise with AI
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AI Summary by Glean
  • Glean and Fellow have partnered to transform meetings into actionable insights, addressing the challenge of critical information getting lost during discussions by utilizing AI to capture decisions, priorities, and action items.
  • The integration enables seamless indexing of meeting data into Glean's knowledge base, allowing employees to access insights based on specific topics or themes, thus enhancing productivity and decision-making processes.
  • Both companies prioritize security, ensuring that meeting content remains private and compliant with standards like HIPAA and SOC 2 Type II, thereby protecting sensitive information while facilitating effective knowledge sharing.

Meetings often take up over 50% of the work week, and they’re where the most up-to-date information about teams and projects is shared. Yet too often, key decisions, priorities, and action items get trapped in the meeting or lost entirely, creating one of the biggest barriers to productivity.

That’s where AI comes in — breaking down meeting silos and unifying scattered insights to tell a complete story of how decisions get made and work gets done. AI is helping meetings thrive by turning them into valuable spaces for sharing insights, making collaborative decisions, and aligning actions well beyond the meeting room.

Glean is partnering with Fellow- the AI note-taker built with the privacy and security controls enterprises need to manage sensitive meeting data- to make meetings a key driver of AI transformation at work.

Fellow captures every decision, status update, and action item accurately so you can stay engaged in the discussion without context falling through the cracks. By integrating this meeting data into Glean, notes and action items become part of the broader enterprise knowledge base. Tickets, chats, and documents now integrated into Glean help tell a cohesive story of how and why work happens. 

With this knowledge at their fingertips, employees can work smarter with Glean: understanding the rationale behind decisions, tracking project changes, preparing for upcoming meetings, and triggering agents to follow up on action items.

Together, Glean and Fellow are reshaping the role of meetings in the enterprise, helping teams stay aligned and move faster. 

Leverage meeting data as a knowledge source

Relying on memory or manual meeting notes often leads to missed details, creating gaps and bottlenecks in your enterprise knowledge. That’s where Fellow comes in, recording and transcribing your meetings using Large Language Models (LLMs) with purpose-built prompts, voice recognition, and contextual information to accurately capture key moments, decisions, and action items.

When connected to Glean, meeting insights don’t just sit in transcripts or recordings — they become part of your company’s searchable knowledge base. Glean indexes the meeting data in real time using both semantic and lexical search, making it easy to find meetings by topic, theme, or even specific naming. Glean’s knowledge graph understands the relationships between the people in the meeting, the content discussed, and the surrounding work. This connects meeting insights to the broader context of your organization, so they become more relevant, actionable, and easy to discover. 

Glean indexing and deep contextual understanding ensure that the right meeting insights — as well as relevant data from projects, tickets, and documents — surface when you ask.

Glean also makes meeting knowledge actionable through AI agents. Use agents to help plan your day, track to-dos, follow up on initiatives, and stay aligned across projects. Companies on Glean are already using meeting insights to inform product roadmaps, analyze sales conversations for coaching, and improve customer support experiences.

Meetings are a rich source of knowledge. Here’s just a sampling of the questions you can ask with Fellow and Glean:

  • “What was the most requested feature in customer calls, and how does it fit into Q2 planning?”
  • “What is the status of the product launch next month?”
  • “When did we discuss the rationale for changing our pricing structure, and was that plan shared?”
  • “What objections came up during the sales demo with ACME Corp?”
  • “What’s blocking the engineering team from shipping the integration?”
  • “What feedback did the team share about the reorg during the all-hands?”

Maintain meeting privacy and security

Security is foundational to both Glean and Fellow. With this integration, Glean respects all of Fellow’s granular privacy controls, ensuring meeting content remains private and only visible to the right people. One-on-ones stay between participants, and team meetings remain accessible only to the intended group, unless you choose otherwise. Fellow is the AI meeting note-taker with full HIPAA and SOC 2 Type II compliance, giving you enterprise-grade security and control over sensitive meeting data.

Glean has been built for enterprise security from day one, enforcing source-level permissions, following zero trust principles, and operating in a single-tenant cloud environment. In the enterprise, data is one of your most valuable assets, and while AI can help you harness its full potential, that value is only realized when backed by strong security standards.

Explore Glean and Fellow

Explore the integration and uncover new meeting insights today! Then join us for a webinar to learn how Motive, the all-in-one fleet management company, uses Glean and Fellow for the final mile of knowledge work

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