Guru is a company wiki that is always in the workflow, and Glean integrates with Guru to pull all the knowledge you need with a single search. Connecting Guru to Glean allows Glean to fetch relevant information from Guru. Glean understands all user access permissions and strictly enforces permissions for users at the time of the query, which ensures that users are not able to see results which they do not have access to.
Glean searches across the following content:
- Card Comments
Customer support teams can find solutions more easily, as Glean search provides relevant information from Guru comments and cards.
You can get more context around Guru content, such as date of publishing, date of last modification, and author or owner name, in one place.
Add custom data sources into Glean’s enterprise search software using our API to index application content.
Connect other sources of company knowledge, like your customer-facing help center or internal websites.
Glean can also search across workplace apps in your browser history, such as Airtable, Coda, Figma, and more.