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incident.io

MCP

Beta

Search incidents, investigations, and post-incident reviews in Glean, so teams stop re-solving problems they've already solved.

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incident.io

Overview

Glean + incident.io surfaces live incident status, on-call ownership, and post-incident knowledge in Glean Assistant and Agents. Teams can check active incidents, search past investigations and reviews, and find service owners, teams, and dependencies in the incident.io Catalog.

Features

In Glean, teams can:

  • Check the latest status of active incidents from the source
  • Search past incidents, investigations, and post-incident reviews
  • Look up service owners, teams, and dependencies in incident.io Catalog

Benefits

  • Resolve incidents faster with context, ownership, and prior learnings
  • Reduce on-call interruptions through self-service status in Glean
  • Keep incident knowledge searchable to avoid repeat problem-solving

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