Prompt Library

Create and discover prompts that unlock more powerful ways to use Assistant.

Department
Category

Acknowledge receipt of a customer support email

Draft a reply to a customer feedback email with specific guidelines.

Support
Analyze

Prepare for an executive review

Identify questions that could be asked during a presentation to an executive.

All teams
Create

Personalized industry news

Get personalized takeaways for your role and projects on industry news articles.

All teams
Research

Personalize support plan for customer

Make a customer profile to help the support team give better, personalized help.

Support
Create

Account Health Summary

Create an overview of recent interactions, support tickets, and potential risks for the account, focusing on data accuracy, billing concerns, and customer satisfaction.

Support
Create

API Quick Study

Analyze a partner's API to have more informed technical conversations with customers and spot integration opportunities.

Support
Analyze

Identify public speaking tips

Discover ways to improve public speaking and body language during presentations.

All teams
Explore

Assess risk of applications

Identify potential risks based on the engineering design document.

Security
Analyze

Debugging Oncall Tickets

Help solve complex deployment issues.

Engineering
Research

Draft a usability testing script

Draft a usability testing script with tasks and questions to evaluate a feature's user experience.

Design
Create

Integration Pathways

For quickly understanding integration options during customer calls.

Support
Create

Compare contracts

Use a table to compare the difference between two contract.

Legal
Analyze

Market Expansion Strategy

Identify and plan for entering new markets or targeting new customer segments to drive growth.

Marketing
Create

Analyze candidate resume for role fit

Review a resume against a role and surface fit, gaps, and screen questions.

Recruiting
Analyze

Prompt Grading App

Provide guidance on writing higher quality prompts by grading.

All teams
Analyze

Analyze earnings call before prospect meetings

Analyze earnings call for prospect outreach.

Sales
Analyze

Identify learning resources

Suggest online courses and resources for mastering advanced concepts in the specified language or technology.

Engineering
Explore

Find sales opps that mention competitor

Identify and summarize all open Salesforce opportunities that reference a specific competitor.

Sales
Summarize

Learn more about a project

Research a new project and identify insights, resources, and subject matter experts.

All teams
Research

Learn company lingo

Explain the meaning of the specified company term. Provide a clear and concise definition.

All teams
Search

Summarize customer feature requests

Provide a summary of the status of all Jira tickets that mentioned the specified customer in the past week. Include details such as ticket status, updates, and any relevant information.1

Support
Search

Add UTMs to website links

UTM Tracking needs to be added onto LP URLs for respective channel and tactics to maintain accurate tracking for marketing efforts. Glean takes the spreadsheet formulas and UTM list values from your UTM spreadsheet and will add proper tracking UTMs to any given landing page URL based on fields filled out.

Marketing
Create

Feature status update

Provide a complete update on the status of a feature that is under development.

Support
Research

Draft social media post for event

From an event brief, write a social media post promoting the event with a specific CTA.

Marketing
Create

Draft relevant outbound messages for LinkedIn

Draft relevant outbound messages for LinkedIn.

Sales
Create

Media Engagement Prep

Generate talking points for a spokesperson talking to media from a messaging doc.

Marketing
Create

Prepare for a customer presentation

Prepare for a customer presentation and identify potential questions.

Sales
Create

Analyze customer support tickets

Analyze trends across customer support tickets.

Support
Analyze

Campaign Launch Progress Summary

Summarize key milestones, progress, status, and open action items for a marketing campaign launch.

Marketing
Summarize

Create training quiz for support agents

Develop a training quiz for new support agents based on the documentation article, covering key features, functionality, common issues, customer inquiries, support procedures, and company policies.

Support
Create

Catch up on Slack messages

Identify the person or people with whom you had a conversation about the specified topic in the given Slack channel.1

All teams
Search

Identify high churn risk customers

Identify accounts with renewals due in <30 days from the "H2 FY25 Renewal Report" and draft a polite, professional email informing them of the upcoming renewal.

Sales
Analyze

Identify strengths of great teammates

Identify key qualities that make a great teammate.

All teams
Explore

Synthesize user testing observations

Analyze user feedback to identify and categorize key issues by severity and customer impact.

Design
Analyze

Write more robust prompts

Get help to write better, more robust prompts.

All teams
Create

Get a status update on a feature

Summarize a feature's status, detailing progress, current tasks, upcoming goals, blockers, and team feedback.

Engineering
Summarize

Translate text into another language

Translate the source text accurately, maintaining tone and style, and ensure natural fluency in the target language.

All teams
Create

Outline workshop agenda for sales

Create a half-day agenda on recent Tier 1 launches, including a Q&A with the product team.

Sales
Create

Create webinar landing page copy

Create webinar registration landing page copy and title based on the event brief, goals, speakers, and topic.

Marketing
Create

Weekly updates for 1:1

Draft an update for your manager and an agenda for your weekly 1:1s.

All teams
Create

Train new employees on finance processes

Build a training document covering essential finance topics for new hires.

Finance
Create

Summarize Jira tickets

Compile a summary of all your open Jira tickets, including links and any recent comments or requests directed at you.

Engineering
Summarize

Condense text with a new title

Brainstorm and create variations/iterations of existing copy

Marketing
Create

Correct spelling and grammar

Correct spelling and grammar to improve text clarity and correctness while maintaining original meaning.

All teams
Create

Identify top customer contracts

Search and review contracts from your leading 10 customers.

Legal
Search

Draft a business case for a new vendor request

Draft a business case to request a new vendor.

All teams
Research

Analyze impact of regulations

Determine the impact of a regulation on a new product that is being built.

Legal
Analyze

Prep customer call log to input into Salesforce

Pull out required information from customer calls.

Support
Summarize

Generate Boilerplate Code

Enable users to set up the foundational structure of a REST API using the specified language and framework.

Engineering
Create

Objection Handling

Create a personalized response to a customer pain point based on their industry and role.

Sales
Create

Confirm product capabilities to prospect

Provide true/false answers to specified questions about product capabilities, with details

Sales
Research

Call Script Creation

Create a call script that is specific to a certain persona, industry, and pain point.

Sales
Create

Find teammates who worked on a feature

Identify individuals who have worked on a feature in the past.

Engineering
Search

Create landing page copy

Writing the landing page copy for an asset can be automated with AI. With this prompt, automatically upload a brief, transcript or asset draft to generate landing page copy.

Marketing
Create

Write interview questions

Create a list of interview questions based on a specific role.

All teams
Explore

Determine patent claims

Identify patent claims based on engineering and product documents.

Legal
Analyze

Draft a reply to an email

Draft a professional email reply using provided bullet points and guidelines.

All teams
Create

Give accounting guidance to client

Outline advice for a client based on a specific policy.

Finance
Analyze

Prep new use case for prospects

Prepare for an upcoming sales call by listing potential objections the prospect might have regarding the new use case. Provide suggestions on how to respond to these objections effectively.1

Sales
Research

Summarize new documents

Summarize the content of the last two documents sent by the specified person. Highlight the main points and any important information.

All teams
Summarize

Optimize blog post for SEO

Suggest 5 new SEO keywords for a blog post and show how to include them.

Marketing
Explore

Create social media copy for employees

Create social media posts for employees to use for key marketing and product launches and campaigns.

Marketing
Create

Identify KPIs

Identify and suggest metrics that can be used to measure the success of the project or proposal described in the provided document URL.

All teams
Analyze

Customer Success Training Program

Create a structured training program to equip a customer success team.

Support
Create

Summarize peer feedback

Summarize peer feedback for a performance review and align it with job expectations.

All teams
Summarize
Create

Create content for a talk at an event

From an event brief, craft a session title, abstract, and 60-min talk outline.

Marketing
Create

A/B Testing Plan

Create a plan to test and optimize different aspects of your digital presence to improve conversion rates.

Marketing
Create

Outline and simplify invesment summary

Create an easy-to-understand summary of key risks and performance metrics from a report.

Finance
Create

Prep for followup call with prospect

Prepare for a meeting with a customer by summarizing the last conversation from a Gong call, including any follow-ups or action items. Incorporate notes from Salesforce, Jira tickets, the specified document, and Slack channel. Draft several questions to ask during the meeting.1

Sales
Research

Create presentation outline for scenario planning

Outline differences between two scenaries including comparing the financials, risks, and outcomes while providing a strategic recommendation.

Finance
Create

Ask about a company policy

Find and research company policies and answer specific questions.

All teams
Search

Draft an email from a call transcript

Create a follow up email based on a call transcript.

Sales
Create

Determine impact on contract and operations

Based on a new product that is being released, determine how it affects current contracts and internal processes.

Legal
Analyze

Draft candidate outreach email

Draft a personalized recruiting outreach email tailored to a candidate and role.

Recruiting
Create

Summarize all changes in a security pull request

Based on a pull request, define the changes that were made and understand their impact.

Security
Analyze

Summarize a Slack thread

Summarize Slack thread and identify what was discussed, who was included, and open questions.

All teams
Summarize

Summarize design document

Condense the key points in a design document.

Engineering
Summarize

Summarize a pull request

Summarize a pull request and provide details on the changes and their impact.

Engineering
Summarize

Brainstorm team values

Create team values by aligning them with specific roles, like innovation, precision, and empathy.

All teams
Explore

Loyalty Program Optimization

Identify and suggest insights into how well loyalty programs in a specific industry are performing and offer ideas for enhancement.

Marketing
No items found.

Customer Onboarding Strategy

Create a structured onboarding process that educates and engages new customers, setting them up for success from the start.

Support
Create

Get started writing code

Find relevant guides, documents, or code files to begin writing code.

Engineering
Onboard

Draft an FAQ

Create a Frequently Asked Questions (FAQ) document based on the provided document URL.

All teams
Create

Summarize documents

Summarize linked documents and highlight key points related to particular topics.

All teams
Summarize

Explain a technical term

Provide a clear and simple explanation of a technical term.

All teams
Explore

Creating Agendas for a Customer Meeting

Create customer specific agendas for your regular touchbase.

Support
Create

Research documents for a blog post

Identify and summarize 3 key resources for a blog post on a specified topic.

Marketing
Explore

Create blog introduction

Create long/short form copy based on existing assets/materials

Marketing
Create

Generate Boilerplate Code

Enable users to set up the foundational structure of a REST API using the specified language and framework.

Engineering
Create

Summarize a support ticket

Summarize a support ticket and outline its status.

Support
Summarize

Summarize contract

Summarize a document into 5 key takeaways.

Finance
Summarize

Analyze and debug production issue

Analyze and debug a production issue using relevant documents, playbooks and experts to construct resolution steps.

Engineering
Analyze

Debug an error message

Identify the cause of an error message and how to resolve the issue.

Engineering
No items found.

Prepare interviewer briefing

Create a concise interviewer brief with focus areas, follow-up questions, and validation points.

Recruiting
Create

Create focus playlist

Discover new songs and artists for a playlist.

All teams
Explore

Explore conflict resolution techniques

Discover tips and insights for effective conflict resolution.

All teams
Explore

Analyze customer support tickets

Analyze trends across customer support tickets.

Support
Analyze

Weekly 1:1 Agenda

Draft an update for your manager and an agenda for your weekly 1:1s.

All teams
Create

Search documents for references

Search the provided document URL to determine if it mentions the specified topic. Provide a summary of the findings.

All teams
Search

Create an email requesting adjust to contract

Draft an email to request changes to contract terms based on previous analysis.

Legal
Create
Those prompt selections aren't readily available, request a prompt above that you'd like to see!