In 2023, businesses were searching for the best tools for making sense of their vast digital troves of information. It's all about finding what you need quickly and easily. That's where enterprise search software comes into play.
This article serves as a guide to the best nine enterprise search software options for 2024. Let's dive into these solutions, learn how they operate, and discover how they can revolutionize your data search and utilization.
The nine best enterprise search software in 2024
Microsoft Graph and Copilot
Google Cloud Search (GCS)
Glean is a prominent enterprise search software that leverages generative AI for efficient and personalized search solutions. It simplifies the process of accessing essential information for you and your team, making your workflow more efficient. Glean offers an overarching approach by searching across all your company's applications, taking into account context, language, user behavior, and relationships to deliver personalized answers.
What sets Glean apart?
Glean's distinct features include:
Connectivity across 100+ business apps: Glean provides connectors for over 100 business applications, ensuring comprehensive search coverage. Additionally, Glean's APIs allow for the expansion of search capabilities to include more enterprise applications.
Generative AI-powered summaries: Glean leverages generative AI to generate document summaries rapidly. This feature saves time by summarizing content, allowing users to find answers based on the most current information available within the organization.
Effective personalization: Glean constructs a knowledge graph of your company. It discerns the relationships between people, content, and interactions. This results in highly personalized search results, tailoring information to individual users based on data from the knowledge graph.
Real-time indexed results: Glean ensures that search results are indexed in real time. It means that employees can always access the most up-to-date information. Additionally, Glean respects data access permissions, ensuring that users only see data they are authorized to access.
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Coveo is an enterprise search platform with AI capabilities. It offers personalized search experiences and integrates with various systems, such as CRM and e-commerce, to provide insights that enhance decision-making.
Unified content discovery: Coveo consolidates content from multiple sources into a single search index that improves discoverability. It indexes all types of content, regardless of format, making it versatile for various data sources.
Enhanced accuracy and relevance: Coveo employs enriched intent detection to understand user language and behavior. It improves search results. The platform offers question-answering functionality, providing concise responses to user queries.
AI-powered optimization: Coveo utilizes machine learning algorithms to enhance relevance and information retrieval. Users can create rules for time-bound campaigns and ranking without needing developer assistance.
Elastic is an open-source enterprise search platform with search, analytics, and data visualization capabilities. It enables searching, studying, and visualizing data across diverse sources, making it a comprehensive business tool.
Build search-powered applications: Elastic provides search solutions suitable for various applications, including enterprise infrastructure, e-commerce, customer support, workplace search, and website search.
Developer toolkit: For developers, Elastic offers a toolkit centered around Elasticsearch. This toolkit includes various pre-built tools and language clients, supported by a set of APIs, allowing developers to create customized search applications.
Analytics, machine learning, and deployment flexibility: Elastic's flexible deployment options span multiple regions and cloud environments. They ensure data availability without compromising functionality or performance.
Guru is an enterprise search and knowledge management platform focused on knowledge sharing and retrieval. It helps teams find and share knowledge efficiently, enhancing collaboration and decision-making.
AI-powered enterprise search: Guru's enterprise search leverages AI to provide reliable access to answers, insights, and information crucial for productivity. Users can receive natural language answers to queries, reducing the need to sift through documents and search results.
Optimized workflow integration: The platform connects with various apps and tools, enabling search across multiple information sources and continuously improving results based on a user's search history.
Lucidworks is an enterprise search platform that uses AI and machine learning for relevant search results. It specializes in improving customer experiences and extracting insights from data, enhancing search accuracy consequently.
AI-driven workplace search: Lucidworks focuses on accelerating workforce productivity by providing AI-driven search and discovery solutions. It empowers employees by delivering relevant information at scale to help them achieve their goals efficiently.
Flexible security management: Lucidworks Fusion offers flexible security management, empowering employees with permission-driven security. The platform allows for granular security trimmings at the index level to maintain data security effectively.
Pinecone is an enterprise search solution with real-time indexing and search capabilities. It offers high-speed, scalable search, making it suitable for organizations with significant data volumes. Pinecone ensures access to real-time latest information.
Vector search: Pinecone allows efficient search and storage of vector embeddings at scale. Queries are met with speed and recall requirements without the need for training or fine-tuning specific models.
Real-time index updates: Pinecone provides real-time index updates of a vector database. This ensures access to the latest information. Users can add, edit, or delete data without interruption, thus maintaining data accuracy.
GoLinks is an enterprise search tool that simplifies and enhances resource and information access. It allows users to create easily remembered links to critical resources, streamlining the process of finding and sharing links and reducing search time.
Enhanced resource accessibility: GoLinks simplifies resource access and information sharing within an organization, reducing productivity bottlenecks.
Integration and accessibility: GoLinks supports single sign-on (SSO) authentication with services like OKTA, OneLogin, Azure AD, Google Workspace, and Ping.
8. Microsoft Graph and Copilot
Microsoft Graph and Copilot are enterprise search tools that integrate seamlessly with the Microsoft 365 suite and other applications. They aim to streamline the search experience for users within the Microsoft ecosystem, ensuring efficient access to relevant information.
9. Google Cloud Search (GCS)
Google Cloud Search (GCS) is an enterprise search solution designed for businesses using Google Workspace and other data sources. It emphasizes relevance and speed in retrieving information across the organization's connected data repositories.
Glean stands out as a promising solution in the competitive landscape of enterprise search software. With its focus on generative AI-driven search and personalized results, Glean empowers users to access the right information at the right time, enhancing productivity and knowledge-sharing within organizations.
Glean's ability to connect with over 100 business apps, its generative AI capabilities for document summaries, and its commitment to powerful personalization through knowledge graphs assure that users receive information tailored to their needs. Embrace the future of enterprise search with Glean and unlock your organization's full potential. Get a demo today!