Nice CXone

Leverage Glean's connector for Nice CXone to search your single source of truth for all of your company's knowledge.

Push API

Overview

Nice CXone, formerly Mindtouch, delivers smart knowledge management to improve the experience of customers and internal teams. By connecting Glean to Nice CXone, users gain permissions-based search of the entire enterprise knowledge base.

Features

Glean indexes Nice CXone to capture:

All documents in the knowledge base
Document activity

Benefits

Enable users to search product, service, and knowledge content your organization hosts on the Nice CXone platform directly in Glean.

Additional apps

Engineering

Add custom data sources into Glean’senterprise search software using our API to index application content.

Other websites

Connect other sources of company knowledge, like your customer-facing help center or internal websites.

Browser history

Glean can also search across workplaceapps in your browser history, such as Airtable, Coda, Figma, and more.

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