Nice CXone
Leverage Glean's connector for Nice CXone to search your single source of truth for all of your company's knowledge.
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概要
Nice CXone, formerly Mindtouch, delivers smart knowledge management to improve the experience of customers and internal teams. By connecting Glean to Nice CXone, users gain permissions-based search of the entire enterprise knowledge base .
特徴
Glean indexes Nice CXone to capture:
- All documents in the knowledge base
- Document activity
メリット
Enable users to search product, service, and knowledge content your organization hosts on the Nice CXone platform directly in Glean.
Additional apps
Engineering
Add custom data sources into Glean’senterprise search software using our API to index application content.
Other websites
Connect other sources of company knowledge, like your customer-facing help center or internal websites.
Browser history
Glean can also search across workplaceapps in your browser history, such as Airtable, Coda, Figma, and more.
Work AI for all.
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