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ServiceNow
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Beta
Search your ServiceNow Knowledge Articles and Service Catalog entries in Glean with our ServiceNow integration.
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概要
ServiceNow delivers digital workflows that create great experiences and unlock productivity. Glean currently indexes Knowledge Articles and Service Catalog items in ServiceNow.
特徴
Glean captures the following content:
- Knowledge Articles and attached PDFs
- Service Catalog
メリット
Resolve customer cases faster by finding the most relevant Knowledge Articles and similar past cases using Glean’s powerful search capabilities.
See more context around how popular a Knowledge Article is and how it has been shared in tools, such as Slack, to resolve prior cases.
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