Freshservice
Search all of your Freshservice Solutions Articles in Glean with our Freshservice integration.
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概要
Freshservice helps IT teams solve problems and manage issues faster through a cloud-based IT Help Desk. IT teams can more easily address customer problems with easier access to Solutions Articles within Glean.
特徴
Glean indexes the following content:
- Solutions Articles
メリット
Fix your customers’ problems faster by using Glean search to more easily findSolutions Articles
Get personalized and relevant search results across Freshservice content, as Glean’s system incorporates department info to provide personalized results for users.
Additional apps
Engineering
Add custom data sources into Glean’senterprise search software using our API to index application content.
Other websites
Connect other sources of company knowledge, like your customer-facing help center or internal websites.
Browser history
Glean can also search across workplaceapps in your browser history, such as Airtable, Coda, Figma, and more.
Work AI for all.
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