Glean Perspectives

Thoughts and insights from the team at Glean

All Posts

All Posts

Understanding search engines vs. knowledge management systems

Latency effects on user experience: evaluating distributed search systems

How AI agents manage background compilation and debug logs

Which industries face the toughest AI compliance challenges

Overcoming challenges in maintaining current search indexes

Exploring succession planning: AI's impact on talent management

How to measure AI helpdesk chatbot accuracy: key metrics

From discovery to draft: mastering sales call prep techniques

How AI tools ensure compliance with GDPR and CCPA

Best practices for deploying an enterprise AI platform in 2025

How AI search tools identify duplicate content and outdated documents

What is knowledge continuity in engineering

Implementing context engineering for AI agent onboarding

How designers can shape AI behavior through context

How to improve AI agent performance with context engineering

Context engineering vs. prompt engineering: Key differences explained

Understanding conversational search: Benefits for service teams

Best practices for CRM data integration with AI systems

What is context-aware assistance in enterprise AI chatbots

How to choose the right taxonomy for effective enterprise search

How to develop an internal AI policy framework

Avoid these 6 common mistakes in your AI projects

How to ensure business continuity during platform migration

5 common pitfalls in AI assistant implementation and how to overcome them

Strategies for ongoing AI model monitoring and maintenance

The benefits of AI in customer service agent training

How AI enhances the influencer vetting process for brands

How to effectively test AI automation workflows before deployment

How AI enhances email personalization for customer segments

What is the role of AI in employee wellness programs

How AI-driven search tools enhance quality assurance in testing

How to align AI assistant responses with company policies

How operations teams can leverage AI for real-time KPI monitoring

Key metrics to track with AI knowledge tools in marketing

How AI chatbots enhance employee dispute resolution

How AI tools enhance sales and marketing collaboration

How to use AI for capacity planning with historical usage logs

How AI facilitates knowledge transfer from retiring engineers

What is social knowledge? Understanding its role in AI search

How AI tools enhance crisis management communications

Using AI for effective regulatory change monitoring

What is skills management? A comprehensive overview

How AI enhances pipeline data analysis in sales dashboards

Overcoming challenges in AI feedback loop integration

Essential features for AI HR assistants to ensure labor law compliance

Which team should lead your AI search implementation project

How AI platforms identify outdated policy documents and suggest updates

How AI-powered search solutions analyze user feedback and ratings

How AI assistants recommend relevant documents for your tasks

How AI enhances training compliance tracking across organizations

How to balance user privacy and data analytics in AI projects

Navigating compliance risks in AI code analysis

How to ensure compliance when automating business processes with AI

Best practices for securing AI chatbot integrations in 2025

How chat-based AI tools can streamline customer service tasks

Ensuring AI accuracy: common pitfalls and how to avoid them

Effective methods for AI compliance training in support scenarios

Best practices for AI agent security in 2025

Understanding explainable AI: Building trust in government systems

How AI agents can enhance contract management in procurement

Top AI tools for breaking down data silos in government agencies

Reducing administrative overhead: Automation in federal agencies

How to balance security and innovation in public sector AI

What is the role of generative AI in citizen service delivery

How AI agents can modernize knowledge management in government

What are autonomous, collaborative AI agents in smart factories

How to implement AI-driven optimization for sustainable manufacturing

How AI assistants enhance worker training in manufacturing

How to bridge IT and OT with AI-driven data orchestration

How generative AI drives innovation and ROI in manufacturing

How AI agents reduce defects in quality control

How AI agents are enhancing predictive maintenance strategies

How to build a unified data layer for modern manufacturing

Real-world applications of knowledge graphs in supply chains

What is orchestration in manufacturing? A guide to autonomous systems

What is reimagining research libraries? AI's impact on academic discovery

Best practices for implementing AI in knowledge management systems

What are AI campus assistants? Enhancing student support

How AI unifies advising, analytics, and engagement for student success