Work AI blog - AI agents, assistant, and search resources

January 18, 2024

What is Search as a Service?

Search as a Service revolutionizes information retrieval by offering organizations a cloud-based, on-demand solution that enhances efficiency, collaboration, and decision-making.

Emrecan Dogan

Head of Product

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January 11, 2024

AI search: What is it & how does it improve business efficiency

In today’s digital era, maximizing business efficiency and navigating complex data repositories require AI search. Discover how AI search can transform workflow.

Emrecan Dogan

Head of Product

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December 18, 2023

Secure generative AI for the enterprise requires the right permissions structure

For generative AI to deliver secure and relevant results in complex enterprise environments, a properly built permissions structure is essential.

Jason Rudianto

Engineering

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December 14, 2023

A Complete Guide to Search Personalization: Enhancing User Experience

Personalization is an essential aspect of workplace search for enterprises, enabling users to receive better responses based on their search history, preferences, and behavior.

Emrecan Dogan

Head of Product

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December 13, 2023

Retrieval Augmented Generation (RAG) – The key to enabling generative AI for the enterprise

RAG is a pipeline framework that helps ground LLMs in factual information by separating knowledge retrieval from the generation process via an external discovery system.

Arvind Jain

CEO

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December 6, 2023

What is an internal knowledge base? Definitive Guide

DIscover how best to set up an internal knowledge base to drive productivity and knowledge discovery for your workflows.

Emrecan Dogan

Head of Product

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November 29, 2023

Top 9 enterprise search software Tools and Solution in 2025

Discover the best enterprise search tools to help your teams succeed in an increasingly complex digital work environment.

Emrecan Dogan

Head of Product

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November 21, 2023

What is enterprise search?

Ensuring employees have access to efficient information retrieval has become essential for productivity and collaboration – learn how enterprise search can help your teams do better work.

Emrecan Dogan

Head of Product

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November 19, 2023

Glean partners with Amazon Bedrock to deliver transformative generative AI and knowledge discovery

Glean, utilizing powerful LLMs hosted by Amazon Bedrock, is now available on AWS Marketplace – delivering exceptional generative AI to millions of AWS customers.

Arvind Jain

CEO

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October 31, 2023

Why a unified document model is essential for a comprehensive workplace ChatGPT

A genuinely useful generative AI for work requires a solution that models fields across all datasources while allowing for graceful extensibility – a unified document model.

Sumeet Sobti

Engineering

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October 25, 2023

A complete guide to intranet search engines in 2025

Looking for the right intranet search engine to help manage your internal knowledge? Our definitive guide has everything you need to know.

Emrecan Dogan

Head of Product

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October 18, 2023

What is Vector Search?

Discover the perfect vector search tool for managing your internal knowledge. Our comprehensive guide provides all the information you need. Find out more here!

Emrecan Dogan

Head of Product

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October 3, 2023

Designing Glean for accessibility – screen reader, color schemes, & more

Accessibility has always been top of mind here at Glean. Discover how our commitment led to a better screen reader and usability experience.

Tommy Vo

Engineering

Phil Ophus

Engineering

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September 25, 2023

Glean Platform: Build custom generative AI solutions for work

Glean Platform provides an easy way to build custom generative AI experiences for your enterprise – exactly the way you need them.

Arvind Jain

CEO

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September 18, 2023

Designing Glean for accessibility – focus & shortcuts

When we started building Glean, we wanted to take accessibility into mind right away. Get a closer look at our design philosophy, and see how it impacted Glean’s keyboard and shortcut experiences.

Tommy Vo

Engineering

Keya Mann

Engineering

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August 24, 2023

Why intuitive work assistance is more relevant than ever in the age of generative AI

Glean’s mission to deliver great search and knowledge discovery has only become more essential in this transformative era of generative AI for work.

Arvind Jain

CEO

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August 14, 2023

Why building a workplace ChatGPT requires a great crawler

A great ChatGPT for the workplace requires a search solution that can feed it the right information, every time. That requires a reliable crawler – here’s how we built ours.

Alice Wang

Engineering

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July 19, 2023

How Super.com supercharged productivity and knowledge management through Glean

Discover how Glean enabled Super.com to maximize their productivity and do their best work during one of the most transformative periods of their business.

Glean

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July 9, 2023

How to build an AI assistant for the enterprise

Getting your own AI assistant enterprise-ready may seem straightforward – but ensuring that it generates exactly what users need while keeping data safe and sound requires a plethora of unique requirements.

Chau Tran

Engineering

Mrinal Mohit

Engineering

Arvind Jain

CEO

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July 5, 2023

Why great software development requires great knowledge management

Staying ahead of the competition doesn’t simply mean onboarding more workers or tools – it requires better knowledge management and understanding your team’s needs.

Glean

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June 28, 2023

Glean’s Org Chart is the easiest way to explore your company, all in one place

Org Chart helps you discover who’s who. Our people directory provides a comprehensive view of reporting chains and collaboration details through beautiful and responsive visualizations.

Grace Wu

Product

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June 12, 2023

Software development success relies on maximizing coding time and efficiency

The best software engineering teams have an answer for workplace complexities, SaaS sprawl, and knowledge silos – enabling them to stay ahead of the competition. Do you?

Glean

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June 5, 2023

Introducing Glean Chat: Explore the full potential of AI chat assistance for the workplace

Glean Chat delivers the world’s first truly enterprise-ready generative AI chat assistance into the hands of today’s workers

Arvind Jain

CEO

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May 23, 2023

Transforming the way software engineers work by integrating generative AI

Software engineers will have to shift their workflows accordingly to accommodate the rapidly developing capabilities of generative AI.

Glean

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May 1, 2023

Three essential keys to recruiting and building new teams

Attracting great talent and building something new is an ever-evolving challenge. Here’s three essential tips you’ll need to succeed when building great teams from scratch.

Jessica Yeh

Recruiting

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April 25, 2023

Glean sparks curiosities around generative LLMs for the workplace at World Summit AI 2023

Glean shone bright at WSAI 2023! Get a quick glimpse into the event, and learn more about our standing room only presentation.

Glean

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April 9, 2023

Tripling streaming pipeline throughput by monitoring and debugging MySQL inefficiencies

Take a look at how our monitoring system and debugging efforts contributed to maximizing streaming efficiency and ranking quality – enabling us to deliver a better search experience.

Varshaa Naganathan

Engineering

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April 3, 2023

Announcing enterprise-grade generative AI search capabilities for the modern workplace

Grounded in Glean's trusted knowledge model, our latest features will deliver the world's first enterprise-ready generative AI search experiences.

Arvind Jain

CEO

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March 27, 2023

Harnessing LLMs and GPT to power modern business success

Discover how improvements to generative AI brought them to the forefront of modern workplace transformation – and how best to integrate them into several key areas of enterprise business.

Glean

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March 22, 2023

Enterprise language models: Choosing the right approach for your business needs

With a world of enterprise language models to choose from, making the right choice can be tricky. Discover in our blog the top considerations you need to keep in mind while prospecting different models.

Mrinal Mohit

Engineering

Arvind Jain

CEO

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March 16, 2023

Discover what it takes to deliver exceptional enterprise search

Learn how Glean search provides deeply personalized and relevant results through innovative machine learning, indexing, and an enterprise knowledge graph

Glean

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March 13, 2023

Glean and Google Cloud partner to unlock generative AI for enterprises through trusted knowledge models

Our latest partnership with Google Cloud enables us to deliver dependable generative experiences and trusted knowledge to ever more enterprise customers.

Arvind Jain

CEO

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February 15, 2023

Unlocking the Power of Vector Search in Enterprise

One of the biggest hurdles to enterprise LLM adoption is ensuring accuracy and trustworthiness in output. Discover how Glean solves for this by implementing a multi-dimensional approach including vector search, traditional keyword search, and advanced personalization to deliver exceptional search capabilities.

Chau Tran

Engineering

Arvind Jain

CEO

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February 9, 2023

Enterprises need more from LLMs: On coherence vs knowledge

LLMs have made incredible progress over the past few years, and everyone’s wondering what’s next. However, LLMs need to refine the balance between coherence and knowledge before they’re capable of transforming the enterprise workplace like people are expecting them to.

Eddie Zhou

Engineering

Arvind Jain

CEO

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February 7, 2023

How Glean uses Apache Beam Streaming to efficiently read a large corpus from MySQL

Glean crawls through hundreds of millions of documents every day to ensure search quality and relevance. Check out how we utilize streaming to ensure vertical scalability and streamlined processes.

Varshaa Naganathan

Engineering

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January 26, 2023

Glean partners with Google Cloud to deliver and scale leading enterprise search

Glean is officially partnering with Google Cloud to deliver and scale the leading enterprise search solution for the new era of digital work.

Glean

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January 23, 2023

Why I joined Glean – Enterprise search, solved

Glean is solving the most critical problem of today’s digital workplaces. Discover why I chose to join Glean, and how it’s uniquely poised to revolutionize enterprise knowledge management and discovery.

Rajiv Pratap

Head of Strategic Verticals

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January 10, 2023

A year of Glean: 2022 Glean roundup

2022 was an incredible year. Check out a recap of the biggest features we built last year to transform digital work, what users had to say about Glean, along with a word from our founder.

Glean

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January 3, 2023

Transforming the state of search – Why it’s Glean’s time to shine

Opportunities like Glean pop up once in a lifetime. Here’s why I joined the company, and why it’s Glean’s time to shine.

John Koo

Chief Marketing Officer

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December 21, 2022

Top 3 IT trends impacting business success in 2023

Companies are set to further lean on digital transformation and hybrid work in 2023. Discover three crucial IT trends businesses need to mind to stay ahead of the curve.

Glean

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December 12, 2022

Consumer technology can save the digital workplace

More human, consumer-friendly technology is key to a better digital workplace. Check out why, and how Glean’s leading the way.

Dan Fergusson

Sales

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December 6, 2022

Building the Foundations of Employee Success

Discover through Glean’s latest study why long-term employee success hinges on great onboarding, and how information inaccessibility can cost you.

Glean

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December 5, 2022

From school to silicon valley: building great careers

Putting your best foot forward into the software industry can seem daunting. Here’s a few critical tips that helped propel my career across companies like Google, Rubrik, and now Glean.

Sharva Pathak

Engineering

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December 1, 2022

How Glean scales monitoring capability in the Cloud

Glean’s single-tenant model of service deployment guarantees best-in-class security – but it also results in complex monitoring challenges as we scale our customer base. Discover how our unique in-house tool comprehensively tackles the problem while improving our productivity and error visibility.

Gary Luo

Engineering

Connor Lafferty

Engineering

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November 16, 2022

Optimizing our CSS at Glean

Inline styles didn’t scale with Glean's growth, so we chose a new solution that optimized performance and developer experience. But it didn’t come without a learning curve.

Raymond Carino

Engineering

Vardhman Singh

Engineering

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November 16, 2022

Making it even easier to bring the right information together using Collections

As more teams started using Collections, we realized how important it was to help people figure out which documents inside a given Collection were most relevant. You can now create Subcollections, which allow you to organize a group of documents and links into hierarchies and nest them within a Collection. You can also use Headers to create sections within Collections.

Wonji Choi

Marketing

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October 30, 2022

The unsolved problem of enterprise autocomplete

Glean uses autocomplete to surface search suggestions with near-zero delay. Here’s how Glean’s Search Features team addresses the technical challenges of making fast and useful suggestions.

Shivaal Roy

Engineering

Ayushi Mrigen

Engineering

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October 2, 2022

How Glean's profiles make work more personal

Who we work with matters at least as much as what we do. Glean's user profiles are here to help.

Blair Hanley Frank

Marketing

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September 12, 2022

Finding your people with Glean

Every day, Glean users make thousands of people-seeking queries within their companies. Here’s how Glean quickly and intelligently surfaces the right results.

Lauren Zhu

Engineering

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September 6, 2022

Answers to save time on simple repeat questions

For those looking for answers to work- or company-related questions, it can be difficult to find the right information quickly. Our recent update to Answers quickly resolves queries, whether people ask via Slack or search on Glean.

Wonji Choi

Marketing

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August 31, 2022

Using our identity schema to deliver personalized, permissions-aware results

Identity is at the core of ensuring that Glean users see the best, most personalized results. Here’s how we do it, while respecting the permissions model of each connector.

Shreya Shekhar

Engineering

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August 24, 2022

How we migrated 150 Cloud SQL instances using GCP DMS

We migrated our Cloud SQL instances— a central part of the Glean index building architecture— to MySQL8. Here’s how we did it.

Satyam Shanker

Engineering

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August 8, 2022

Why Glean’s announcements are the best way to do internal communications

It can be hard for everyone to stay abreast of important announcements. Here's how Glean can help your company.

Blair Hanley Frank

Marketing

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July 27, 2022

Testing and deploying our search engine cluster

Testing and deploying our search engine cluster is critical for delivering a best-in-class search product. Here’s how we do it.

Stephen Chu

Engineering

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July 7, 2022

Incrementally deploying ranking code at Glean

While frequent iterative releases are helpful when making ranking improvements, they can be tricky to pull off, especially in a stateful service. Here’s how we do it.

Jeremy Lilley

Engineering

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June 27, 2022

Building a strong, customer-obsessed go-to-market team

Leading a category— enterprise search and knowledge management— requires a strong, customer-obsessed go-to-market team partnering deeply with product and engineering.

AJ Tennant

Sales & Success

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June 22, 2022

Growing our skills at a growing company: Why working for Glean worked for us

During our three-month internship, we received incredible mentorship, worked on high-impact projects, and saw the company hit major milestones.

Alix Cui

Engineering

David Liu

Engineering

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May 17, 2022

Glean raises $100M series C at $1B valuation to power search and discovery across workplace SaaS apps

Sequoia leads investment in Glean’s powerful, unified search solution to help employees combat knowledge fragmentation and SaaS sprawl at work.

Arvind Jain

CEO

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April 13, 2022

Why you should join Glean | Part 2: The problem

Choosing which startup you want to join is a decision made with imperfect information. One of the most ambiguous parts of the decision is understanding the problem they’re trying to solve.

Deedy Das

Engineering

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April 6, 2022

Organizing your team’s knowledge with Collections

Nearly seven months after launch, search remains at the core of Glean. But there’s still an opportunity for curated collections of information.

Arvind Jain

CEO

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March 24, 2022

Why you should join Glean | Part 1: The team

A little over two years ago, I wrote about why I left Google. Now I’m sharing why I chose Glean, as I reflect on the first chapter of our journey here.

Deedy Das

Engineering

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March 16, 2022

How we analyzed and fixed a Golang memory leak

Optimizing performance and resource costs for a modern cloud-only architecture often results in interesting technical challenges. Here’s how we discovered and debugged a Golang memory leak.

Sharva Pathak

Engineering

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February 21, 2022

How Glean loads instantly - Glean

At a company where we’re unencumbered by any motivation to hold people’s eyeballs as long as possible just to show them ads, Speed is our favorite feature.

Tony Gentilcore

Engineering

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February 2, 2022

5 ways Glean helps you have a healthier relationship with work

Rather than resolve to do more work in the new year, why not have a better work experience with Glean’s enterprise search software?

Blair Hanley Frank

Marketing

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January 18, 2022

Help tips for growth inside a hypergrowth startup

If you are a new hire at a hypergrowth start, it can be overwhelming. Take a look at the following tips to help you succeed.

Aditya Kumar

Engineering

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January 5, 2022

Don’t be afraid to pivot early in your career—it’s a feature, not a bug

If you want to broaden your skills and learn from some of the best, making the pivot to join a growth-stage startup is the perfect move.

Joe Zhang

Engineering

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December 7, 2021

How Go Links can save you headaches at work

Finding company resources can be tough. But there’s a better way to share content within your company.

Blair Hanley Frank

Marketing

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November 29, 2021

Making it personal: How AI work assistants might outperform human ones

The best human personal assistants know us and anticipate our every need. Expectations for AI work assistants shouldn't be any lower. In fact, they should be higher.

Sumeet Sobti

Engineering

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October 11, 2021

Why you should run a Principal Component Analysis (PCA) to choose your first job out of college

Glean’s own Lauren Zhu explains why you should run a principal component analysis (PCA) to find your first job out of college and gives 5 tips to consider.

Lauren Zhu

Engineering

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October 4, 2021

Enterprise search is hard: why it’s so behind—and what it’ll take to catch up

It takes a complex software to keep up with modern demands of enterprise search software. Glean offers reliable search for documents, applications, and more.

Eddie Zhou

Engineering

Mrinal Mohit

Engineering

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September 23, 2021

Meet Glean. The work assistant with intuition.

Glean brings you exactly the information you need, right when you need it. Making it easier for you and your team to get big things done.

Arvind Jain

CEO

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September 10, 2021

Finding what you need at work shouldn’t be so hard - Glean

Glean is a work assistant that delivers powerful enterprise search across all applications used at your company - empowering employees to find what they need.

Arvind Jain

CEO

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Blog

Glean Assistant closes the adoption gap with contextual AI, enabling true workforce transformation

What is Search as a Service?

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AI search: What is it & how does it improve business efficiency

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Secure generative AI for the enterprise requires the right permissions structure

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A Complete Guide to Search Personalization: Enhancing User Experience

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Retrieval Augmented Generation (RAG) – The key to enabling generative AI for the enterprise

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What is an internal knowledge base? Definitive Guide

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Top 9 enterprise search software Tools and Solution in 2025

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What is enterprise search?

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Glean partners with Amazon Bedrock to deliver transformative generative AI and knowledge discovery

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Why a unified document model is essential for a comprehensive workplace ChatGPT

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A complete guide to intranet search engines in 2025

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What is Vector Search?

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Designing Glean for accessibility – screen reader, color schemes, & more

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Glean Platform: Build custom generative AI solutions for work

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Designing Glean for accessibility – focus & shortcuts

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Why intuitive work assistance is more relevant than ever in the age of generative AI

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Why building a workplace ChatGPT requires a great crawler

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How Super.com supercharged productivity and knowledge management through Glean

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How to build an AI assistant for the enterprise

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Why great software development requires great knowledge management

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Glean’s Org Chart is the easiest way to explore your company, all in one place

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Software development success relies on maximizing coding time and efficiency

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Introducing Glean Chat: Explore the full potential of AI chat assistance for the workplace

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Transforming the way software engineers work by integrating generative AI

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Three essential keys to recruiting and building new teams

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Glean sparks curiosities around generative LLMs for the workplace at World Summit AI 2023

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Tripling streaming pipeline throughput by monitoring and debugging MySQL inefficiencies

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Announcing enterprise-grade generative AI search capabilities for the modern workplace

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Harnessing LLMs and GPT to power modern business success

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Enterprise language models: Choosing the right approach for your business needs

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Discover what it takes to deliver exceptional enterprise search

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Glean and Google Cloud partner to unlock generative AI for enterprises through trusted knowledge models

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Unlocking the Power of Vector Search in Enterprise

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Enterprises need more from LLMs: On coherence vs knowledge

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How Glean uses Apache Beam Streaming to efficiently read a large corpus from MySQL

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Glean partners with Google Cloud to deliver and scale leading enterprise search

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Why I joined Glean – Enterprise search, solved

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A year of Glean: 2022 Glean roundup

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Transforming the state of search – Why it’s Glean’s time to shine

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