Blog

February 13, 2025

15 AI prompts every project manager should be using

Boost productivity with 15 essential AI prompts for project managers. Streamline workflows, improve decision-making, and keep teams aligned with these must-have prompts.

Stephanie Baladi

Content Marketing

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Universal knowledge brings real-time world (internet) data and enterprise data to Work AI

Glean’s latest capability enables workers to instantly integrate both internal company data and external world data into AI-powered workflows.

Seema Jethani

Product Lead

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Glean’s next-generation data analysis: making real-time insights across files, applications, and databases accessible to all

Glean's new data analysis capabilities help you consolidate insights across structured and unstructured data sources.

Jesika Haria

Product

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Glean active data and AI governance protects enterprise data for the age of agents

Active governance flags and remediates accidentally overshared sensitive data in the enterprise, helping companies safely and securely deploy agents at scale.

Sunil Agrawal

Chief Security Officer

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Glean introduces Glean Agents and advances Work AI platform with the most comprehensive access to work and world knowledge

Glean announces Glean Agents and new platform capabilities, including universal knowledge, structured data analysis, and active data and AI governance.

Arvind Jain

CEO

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Glean Agents: the horizontal environment for building, deploying, orchestrating, and governing AI agents in the enterprise

With Glean Agents, anyone can create personal and departmental AI agents to automate everyday work.

Blair Hanley Frank

Marketing

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January 16, 2025

Understanding the AI tax: How to avoid the hidden cost of AI

Stop paying the "AI tax." Discover how centralized platforms reduce inefficiencies and save costs while maximizing the impact of AI investments.

Stephanie Baladi

Content Marketing

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January 15, 2025

What is AI security?

Protect your AI systems from emerging security threats. Explore actionable AI security frameworks, governance strategies, and defenses.

Stephanie Baladi

Content Marketing

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January 6, 2025

Leverage AI’s full potential for sales workflows with better prompts

AI has become a transformative new tool for sales teams, enabling them to search through sales calls, summarize correspondences, and surface important assets with ease.

Glean

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January 3, 2025

A complete guide to retrieval augmented generation vs fine-tuning

Discover how retrieval-augmented generation (RAG) and fine-tuning help AI deliver accurate, real-time answers tailored to your business needs.

Stephanie Baladi

Content Marketing

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December 13, 2024

30 AI prompts for finance professionals

Optimize budgets, enhance financial analysis, and make smarter decisions with these 30 actionable AI prompts tailored for finance professionals.

Glean

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December 5, 2024

Using AI prompting in support workflows to summarize issues, resolve tickets, and create content

AI has become a transformative new tool for support agents, but it takes well-crafted prompts to leverage them. Discover what it takes to build a great prompt and how support agents can use them every day.

Glean

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December 5, 2024

Glean in Microsoft Teams: Bringing contextual knowledge to where you work

Glean announces the general availability of the Glean Assistant in Microsoft Teams, enabling users to tap into their company’s contextual knowledge graph within Microsoft applications without leaving their system of work.

Aditya Sharma

Product Manager

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November 27, 2024

30 best AI prompts for operational management

Discover how AI can streamline operational efficiency with these 30 powerful prompts. From inventory management to customer service, optimize your workflows, reduce costs, and enhance decision-making with actionable AI-driven insights tailored to your needs.

Glean

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November 20, 2024

9 best generative AI tools for enterprises in 2025

Discover the 9 best generative AI tools for 2025 that boost productivity, streamline workflows, and drive insights across enterprise functions from HR to customer support and finance.

Glean

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November 19, 2024

Building agentic reasoning for the modern workspace

Agentic AI will transform the very way we work, along with our expectations for AI itself. Discover in this blog how AI is evolving, which technologies are key to developing agents, and how Glean is approaching the development of agentic reasoning systems.

Chau Tran

Engineering

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November 19, 2024

Agentic reasoning: The future of Work AI

The future of AI in the workplace requires agentic reasoning to match growing expectations. Discover how we’re building Glean’s agentic reasoning capabilities to drive the work you do — better and faster.

Arvind Jain

CEO

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November 18, 2024

Glean’s structured data analytics makes data analysis quick, personalized, and automated for everyone

Glean makes data analysis easy and accessible for everyone, enabling better data-driven decisions that lead to improved results across the entire organization.

Thai Tran

Product

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October 30, 2024

Glean in Service Cloud: Improve customer experiences with faster issue resolutions and scalable best practices

Glean's new capabilities in Service Cloud enable every support agent to find the knowledge they need to speedily resolve cases without ever having to switch applications.

Glean

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October 29, 2024

Why prompt engineering is essential for CIOs to deliver AI transformation

Discover why it's essential for CIOs to understand and support prompt engineering initiatives to usher AI transformation in their organization.

Glean

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October 28, 2024

Using AI prompting in software engineering to write code, debug, and deploy faster

AI has become a transformative new tool for software engineers, but it takes well-crafted prompts to leverage them. Discover what it takes to build a great prompt and how engineers can use it in daily workflows.

Glean

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October 21, 2024

40+ AI prompt examples for different department use cases in an organization

Make the most of AI by exploring 40 different prompting examples fit for a variety of use cases and departments, like marketing, sales, finance, operations, and more.

Glean

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October 10, 2024

A complete guide to generative AI agents in 2025

Discover what you need to know about generative AI agents in 2024, along with their capabilities, applications, and future prospects.

Glean

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October 8, 2024

Glean and Miro partner to bring contextual enterprise knowledge directly into Miro’s Innovation Workspace

Glean in Miro brings Glean's Work AI platform directly into Miro's Innovation Workspace, streamlining the brainstorming process and enhancing productivity.

Jassim Latif

Product Ecosystem

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October 7, 2024

What CIOs need to know when integrating generative AI into the workplace

Businesses should be increasingly relying on generative AI to uplevel their pace and quality of work. Find out what CIOs need to know to successfully integrate AI into their organization’s everyday workflows.

Glean

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October 4, 2024

Writing prompts that generate great results from AI

Learning how to write great prompts is the key to getting the most out of whatever AI tool you may be using.

Glean

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October 3, 2024

How to create an effective AI strategy in 2024

Build out a successful enterprise-ready AI strategy for 2024 and beyond with this complete and comprehensive guide.

Glean

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September 30, 2024

Top 9 enterprise generative AI tools for 2025

Discover which generative AI tools are best for driving efficiency and productivity across various everyday functions today.

Glean

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September 23, 2024

Glean and DataStax join forces to help developers harness powerful enterprise search

Integrate Glean with DataStax to harness enterprise search and provide a natural language query interface into Astra DB.

Cédrick Lunven

DataStax

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September 23, 2024

Enterprise Generative AI: A Complete Guide 2024

Generative AI can unlock the full potential of your workforce, but it’s not easy picking the right solution. Our latest guide helps you make the right choice.

Glean

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September 18, 2024

Glean and Salesforce: Bringing enterprise-wide AI insights into the conversation with new AI assistant in Slack

Slack's latest AI App Container directly embeds Glean into Slack, making it a seamless conversational interface for AI apps at work.

Tamar Yehoshua

President, Product and Technology

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September 17, 2024

Next-generation prompting for support: Improving customer experiences and resolution times

Discover how Glean’s next-generation prompting capabilities enable support teams to deliver better customer experiences by automating knowledge discovery and content generation

Greg Bakken

Customer Success

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September 17, 2024

Next-generation prompting for engineering: Accelerate new engineer onboarding, debugging, and code reviews

Discover how engineers can utilize next-generation prompting to accelerate time to first commit, as well as automate complex review and debugging tasks.

Neil Dhruva

Engineering

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September 17, 2024

Next-generation prompting for sales: Close deals faster and build better customer relationships

Glean’s next-generation prompting enables sales teams to automate customer status updates, keep up to date on new product features, and prepare for meetings easier than ever before.

Joshua Chang

Sales

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Customer support made easy with Glean Assist for Zendesk and Service Cloud

Glean Assist for Zendesk and Service Cloud brings deep contextualization and summarization capabilities directly into any support workflow.

Neil Dhruva

Engineering

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Upleveling Glean’s identity: Bringing clarity to life

Glean has a fresh new coat of paint! Here’s what new, and how we approached transforming our brand identity to encapsulate who we are now, and where we’re going.

Cindy Chang

Design

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Glean’s next-generation prompting enables everyone to leverage the full potential of AI without complex prompt engineering

Glean’s latest suite of advanced prompting features enables everyone to create multi-step prompts using natural language to automate everyday workflows. Prompt libraries help users quickly share and discover useful prompts.

Thai Tran

Product

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Glean raises over $260M series E and launches next-generation prompting to accelerate its vision of Work AI for all

With new funding and expanded capabilities for its Work AI platform, Glean is bringing AI into everyone’s daily work.

Arvind Jain

CEO

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September 6, 2024

What is an AI prompt?

Looking to get started with using AI? Learn what a prompt is and how to best to engineer and apply them to your day-to-day workflows.

Emrecan Dogan

Head of Product

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August 20, 2024

How Glean empowers support teams to process tickets and resolve issues faster

A great enterprise AI assistant can help teams tackle otherwise unmanageable volumes of information and enable support agents to focus on delivering speedy resolutions.

Glean

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July 31, 2024

How marketing teams can use Glean Apps and Glean Actions for task automation and content generation

Use Glean Apps and Glean Actions to automate marketing tasks and jumpstart inspiration for new, impactful content.

Glean

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July 30, 2024

How sales teams can use Glean Apps and Glean Actions for competitive analysis and enablement

Glean Apps and Glean Actions can help sales teams quickly perform comprehensive competitive analyses and distribute results directly to team members.

Glean

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July 23, 2024

How KV caches impact time to first token for LLMs

For part two of our series on LLM latency, we examined how KV caching impacts time to first token latency and throughput efficiency for calls.

Veraj Paruthi

Engineering

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July 17, 2024

How CIOs can find the right AI platform for enterprise workflows

Looking for the right AI platform to supercharge your organization? Discover the essential components of a complete enterprise-ready solution.

Glean

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July 9, 2024

How customer support can use Glean Apps and Glean Actions to resolve tickets and improve customer experiences

Glean Apps and Glean Actions can help customer support and success teams quickly resolve growing workloads and digital complexity.

Glean

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July 2, 2024

How input token count impacts the latency of AI chat tools

Ever wonder what the impact of input token count is on the responsiveness of AI chat tools? We did—after some testing, here’s what we discovered regarding the correlation between input counts and time to first token.

Veraj Paruthi

Engineering

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June 28, 2024

A comprehensive guide to information retrieval in 2024

Information retrieval is essential to helping organizations stay better-informed and ahead of the competition. Thanks to AI and machine learning, it’s a rapidly developing field—discover what you need to know for 2024.

Glean

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June 25, 2024

How software engineers can use Glean Apps and Glean Actions to improve project efficiency and employee onboarding

Learn how engineering teams can make use of Glean Apps and Glean Actions to create custom agents to accelerate and automate their workflows.

Glean

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June 18, 2024

Using AI Evaluator to ensure Glean Assistant meets modern enterprise needs

Evaluating and monitoring the quality of AI is a complex challenge, especially when done manually. Instead, we've created a cutting-edge, systemic approach that accelerates experiment velocity and helps us better improve Glean Assistant.

Megha Jhunjhunwala

Engineering

Riddhima Narravula

Engineering

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June 12, 2024

Glean and Databricks AI/BI Genie partnership enables querying of complex data & unlocks the full breadth of your enterprise data

Process and analyze tabular data directly within Glean, thanks to our latest partnership with Databricks AI/BI Genie.

Tamar Yehoshua

President, Product and Technology

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June 7, 2024

What is an AI agent? A Complete Guide

Discover what AI agents are and how they operate, why they’re emerging in 2024, along with how they’re best applied in enterprise work environments.

Emrecan Dogan

Head of Product

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June 5, 2024

Glean supports Gemini 1.5 Pro on Vertex AI and Claude 3 Sonnet on Bedrock along with broader multi-LLM support

Glean now supports Gemini 1.5 Pro on Vertex AI and Claude 3 Sonnet on Bedrock as part of its broader multi-LLM approach, which provides customers with access to their preferred LLM within their AI infrastructure.

Arvind Jain

CEO

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June 5, 2024

Build custom generative AI experiences for the enterprise with Glean Apps and Actions

Glean Apps and Actions enable users to create proactive, custom generative AI agents, assistants, copilots, and chatbots in a no-code environment. Automate enterprise workflows and get the right answers every time, everywhere.

Arvind Jain

CEO

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June 5, 2024

Introducing Glean Apps and APIs: Build custom generative AI agents securely at scale

Glean announces general availability of Glean Apps and Glean APIs, enabling enterprises to securely build and deploy custom generative AI agents and assistants that leverage the latest language models across all company data.

Arvind Jain

CEO

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May 31, 2024

RAG, or Retrieval Augmented Generation: Revolutionizing AI in 2025

Discover how Retrieval-Augmented Generation(RAG) is set to revolutionize AI in 2024. Explore insights and advancements on the future of artificial intelligence.

Emrecan Dogan

Head of Product

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May 23, 2024

Top 9 AI assistants to increase workplace productivity

Looking for the best AI assistant to help jumpstart workplace productivity? Here’s 9 of the best options available for enterprise workflows.

Glean

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May 15, 2024

What sets great retrieval augmented generation apart — and why vector search isn’t enough for AI

Uncover the differences between Hybrid Search, Retrieval-Augmented Generation (RAG), and Vector Search. Learn which AI approach suits your business needs best.

Arvind Jain

CEO

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May 10, 2024

Retrieval augmented generation use cases: Transforming data into insights

Use cases of Retrieval-Augmented Generation (RAG) in AI. Learn how RAG is transforming industries with advanced data retrieval and generation techniques

Emrecan Dogan

Head of Product

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May 7, 2024

Essential considerations for CIOs when integrating generative AI and agents

Discover the foundational requirements for a generative AI or agentic solution to be capable of delivering relevant, personalized, and secure responses.

Glean

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May 2, 2024

Strategies for efficient task management and workplace productivity

Looking to take workplace productivity to the next level? See what tools and strategies will help you and your teams best achieve that.

Emrecan Dogan

Head of Product

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April 26, 2024

LLM knowledge base: How does it increase employee productivity?

Learn how language model-based learning reshapes knowledge management in organizations, boosting productivity and collaboration.

Emrecan Dogan

Head of Product

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April 25, 2024

What CIOs need to know when integrating generative AI into the workplace

Generative AI can unlock the full potential of your workforce, but it’s not easy picking the right solution. Our latest guide helps you make the right choice.

Glean

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April 19, 2024

How to improve employee efficiency in 2025

Improve employee efficiency with AI-driven solutions like Glean, which streamlines workflows for optimal productivity.

Emrecan Dogan

Head of Product

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April 15, 2024

Cognitive search: What it is & how it works (Guide for 2024)

Dive into our guide on cognitive search, and discover how AI enhances search and information retrieval in 2024 with benefits and use cases.

Emrecan Dogan

Head of Product

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April 3, 2024

Generative AI vs predictive AI: Understanding the differences and applications

Generative AI and predictive AI are two distinct forms of emerging AI that provide distinct advantages and utilities for businesses looking to get ahead.

Emrecan Dogan

Head of Product

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April 1, 2024

Glean is coming to Google Cloud Next 2024!

Don't miss the latest and greatest on enterprise generative AI – check out our sessions, booth, and fun events at Google Cloud Next ‘24!

Glean

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March 26, 2024

Using Glean Chat as a software engineer – New code and conversations

When it comes to generating new code or solutions, Glean Assistant provides context-rich responses that gets us started quickly.

Garvit Juniwal

Engineering

Krishnan Raghavan

Engineering

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March 26, 2024

Why Glean?

I’m thrilled to be joining Glean as President, Product and Technology, to help build an iconic company that's changing how workers operate through AI-based assistance.

Tamar Yehoshua

President, Product and Technology

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March 25, 2024

The differences between structured and unstructured data

Understanding the difference between structured and unstructured data and how to leverage both enables organizations to make the most of their data.

Emrecan Dogan

Head of Product

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March 21, 2024

Enterprise knowledge management: A comprehensive guide 2024

Enterprise knowledge management is a complex yet critical process for organizations, enabling them to manage and fully leverage their data.

Emrecan Dogan

Head of Product

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March 20, 2024

What is semantic search, and how does it enhance enterprise productivity?

Semantic search understands all the context, meaning, and intent behind queries, enabling results to supercharge productivity.

Emrecan Dogan

Head of Product

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March 19, 2024

Why great enterprise search and generative AI requires a comprehensive knowledge graph

Glean’s knowledge graph and signals enables it to provide state-of-the-art hybrid search and generative AI that only gets better over time.

Glean

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March 18, 2024

Glean to expand enterprise choices for generative AI with NVIDIA

Customers can run generative models anywhere with NVIDIA NIM and get answers from Glean Assistant

Arvind Jain

CEO

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March 11, 2024

Intranet best practices: Enhancing internal communications and collaboration in 2024

Effective intranet communications and collaboration is a key resource that enhances productivity and engagement.

Emrecan Dogan

Head of Product

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March 7, 2024

What is Intelligent Search and why does it matter?

Intelligent search delves into user intent and goes beyond simple keyword matches, making information retrieval personalized and efficient.

Emrecan Dogan

Head of Product

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March 6, 2024

Glean recognized by IDC MarketScape as leader in knowledge discovery software

IDC’s recognition reflects the robust capabilities and potential of our enterprise-ready search and AI features

Arvind Jain

CEO

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February 29, 2024

Enterprise AI Search: Revolutionizing information retrieval for optimal business efficiency

The sheer volume of data that exists today in modern workplaces demands a modern solution when it comes to information discovery – enterprise AI search is the key.

Emrecan Dogan

Head of Product

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February 26, 2024

Glean raises over $200M at $2.2B valuation to accelerate deployment of generative AI in the enterprise

Our latest funding follows strong customer demand and will propel Glean’s continued expansion in the era of AI.

Arvind Jain

CEO

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February 15, 2024

Company knowledge base: What is it & how it empowers organizations

Learn about why companies need a comprehensive knowledge base, and how best to leverage it for business success in modern digital workplaces.

Emrecan Dogan

Head of Product

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February 14, 2024

How CIOs are weighing the risks and benefits of generative AI

For many CIOs, being conservative about generative AI is no longer an option – it’s now essential for keeping up with the competition.

Glean

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February 13, 2024

What is knowledge management?

Learn everything you need to know about getting started with knowledge management in enterprise environments.

Emrecan Dogan

Head of Product

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February 7, 2024

Unlocking the power of enterprise search with LLM technology: A comprehensive exploration

Explore how large language models and AI are revolutionizing enterprise search strategies. Learn more about their impact on the future of search here!

Emrecan Dogan

Head of Product

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January 31, 2024

Why CIOs now see potential over cost when it comes to generative AI

With generative AI set to boost productivity by 40% across the board, IT leaders aren’t thinking conservatively when it comes to adopting transformative new technology.

Glean

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January 24, 2024

Benefits of internal search to improve an organization's efficiency

Internal search is an essential solution for modern businesses with complex knowledge management challenges and digital workflows.

Emrecan Dogan

Head of Product

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January 22, 2024

How CIOs will determine the future of business success through generative AI

The promise of generative AI is transforming immediate and long-term strategies for CIOs – from the way they manage operating costs to the role they play in their businesses.

Arvind Jain

CEO

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January 18, 2024

What is Search as a Service?

Search as a Service revolutionizes information retrieval by offering organizations a cloud-based, on-demand solution that enhances efficiency, collaboration, and decision-making.

Emrecan Dogan

Head of Product

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January 11, 2024

AI search: What is it & how does it improve business efficiency

In today’s digital era, maximizing business efficiency and navigating complex data repositories require AI search. Discover how AI search can transform workflow.

Emrecan Dogan

Head of Product

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December 18, 2023

Secure generative AI for the enterprise requires the right permissions structure

For generative AI to deliver secure and relevant results in complex enterprise environments, a properly built permissions structure is essential.

Jason Rudianto

Engineering

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December 14, 2023

A Complete Guide to Search Personalization: Enhancing User Experience

Personalization is an essential aspect of workplace search for enterprises, enabling users to receive better responses based on their search history, preferences, and behavior.

Emrecan Dogan

Head of Product

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December 13, 2023

Retrieval Augmented Generation (RAG) – The key to enabling generative AI for the enterprise

RAG is a pipeline framework that helps ground LLMs in factual information by separating knowledge retrieval from the generation process via an external discovery system.

Arvind Jain

CEO

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December 6, 2023

What is an internal knowledge base? Definitive Guide

DIscover how best to set up an internal knowledge base to drive productivity and knowledge discovery for your workflows.

Emrecan Dogan

Head of Product

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November 29, 2023

Top 9 enterprise search software Tools and Solution in 2025

Discover the best enterprise search tools to help your teams succeed in an increasingly complex digital work environment.

Emrecan Dogan

Head of Product

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November 21, 2023

What is enterprise search?

Ensuring employees have access to efficient information retrieval has become essential for productivity and collaboration – learn how enterprise search can help your teams do better work.

Emrecan Dogan

Head of Product

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November 19, 2023

Glean partners with Amazon Bedrock to deliver transformative generative AI and knowledge discovery

Glean, utilizing powerful LLMs hosted by Amazon Bedrock, is now available on AWS Marketplace – delivering exceptional generative AI to millions of AWS customers.

Arvind Jain

CEO

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October 31, 2023

Why a unified document model is essential for a comprehensive workplace ChatGPT

A genuinely useful generative AI for work requires a solution that models fields across all datasources while allowing for graceful extensibility – a unified document model.

Sumeet Sobti

Engineering

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October 25, 2023

A complete guide to intranet search engines in 2025

Looking for the right intranet search engine to help manage your internal knowledge? Our definitive guide has everything you need to know.

Emrecan Dogan

Head of Product

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October 18, 2023

What is Vector Search?

Discover the perfect vector search tool for managing your internal knowledge. Our comprehensive guide provides all the information you need. Find out more here!

Emrecan Dogan

Head of Product

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October 10, 2023

Using Glean Chat as a software engineer – Assistance & debugging

It’s been a great experience to discover just how useful Glean Chat is for software development – from debugging to summarization, and more.

Chinmay Goyal

Engineering

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October 3, 2023

Designing Glean for accessibility – screen reader, color schemes, & more

Accessibility has always been top of mind here at Glean. Discover how our commitment led to a better screen reader and usability experience.

Tommy Vo

Engineering

Phil Ophus

Engineering

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